Service / Operation / Reservation (Male/Female/Diverse) - Edna, KS, United States - Aurora Solutions

Aurora Solutions
Aurora Solutions
Verified Company
Edna, KS, United States

1 week ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Are you used to communicating confidently with both partners and customers? Providing support to our partners and finding quick solutions comes naturally to you.

Even in exceptional or stressful situations, you always keep a cool head and don't lose your composure.

Then join our team and use your empathy and high level of customer and service orientation.


Your tasks

  • Competent advice for our travel agency partners
  • Acceptance, review and computerbased processing of telephone travel inquiries
  • Postbooking processing (checking and managing new bookings)
  • Handling of incoming customer inquiries
  • Changes and modifications of services according to customer requests
  • Processing of service changes before arrival
  • Ensuring alternative services
  • Processing of incoming inquiries from our partners in the destination areas
  • Written and oral communication with customers, travel agencies, destination agencies and service providers

Your profile

  • Completed commercial training or studies we also give newcomers a chance
  • Proficient in Office 365 and enjoy familiarizing yourself with our systems
  • English language skills in written and spoken form
  • Knowledge of the tourism industry is an advantage
  • Able to handle stress and pressure
  • Teamoriented, conscientious and reliable work ethic
  • Service and customeroriented approach

Start immediately


We offer

  • Work in newly furnished offices, for example all workstations are equipped with electrically heightadjustable desks and new ergonomic office chairs
  • Keep cool. You will work in a fully airconditioned office making
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