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    TX Field Service Engineer - Savannah, United States - Insight Global

    Insight Global
    Insight Global Savannah, United States

    3 weeks ago

    Insight Global background
    Description
    Perform equipment repairs for customers, demonstrating familiarity with the warranty and contract status of each customer.


    • Comprehend and analyze unique customer configurations, including materials and software employed.
    • Assess customers' proficiency, capability, and willingness to perform self-maintenance.
    • Execute preventive maintenance tasks as directed by the Service Manager.
    • Understanding of the financial implications of system failures for customers.
    • Proficient use of tools such as Oscilloscope, Multi-meter, Laser Power Meters, and Vacuum Gauges.
    • Requires exceptional interpersonal and communication skills
    • Insight into how customers utilize the product to tailor service accordingly.
    • Awareness of specific customer requirements to enhance service delivery.
    • Understanding of the financial implications of system failures for customers.
    • Travel required, reliable transportation, valid driver's license and clean driving record.
    • Must be able to do the following on a frequent basis: climb, balance, stoop, kneel, crouch, reach, sit and talk.
    • Tasks can include using equipment, which requires working with electrical hazards, high-power lasers and photo-polymer resins
    • Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently.


    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

    We are an equal opportunity/affirmative action employer that believes everyone matters.

    Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

    If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
    .

    Required Skills & Experience


    • 1-2 years as a Field Service Engineer/Technician
    • 2+ years related experience in troubleshooting, configuration, installation and repair of electronic systems
    • Solid knowledge of electro/mechanical device repair
    • Must be proficient in MS Office
    • Moderate physical activity required
    • Strong communication skills, Customer Support experience
    Nice to Have Skills & Experience


    • AA degree from a technical school or equivalent training preferred
    • Manufacturing industry background
    • Veteran
    • Experience with printers (especially 3D)


    Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.

    Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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