Housekeeping Supervisor - Salem, United States - The Hotel Salem

The Hotel Salem

Verified Company

Salem, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Compensation:

$20 - $21 hourly

Responsibilities:

Onboarding Training housekeepers on brand standards, safety protocols and daily tasks regarding guest rooms and public spaces.
Working alongside Hotel Management to oversee a team of 510 housekeepers

- guiding them throughout their shift ensuring timeliness, cleanliness, and reinforcement training of standards when unmet.

Tracking Housekeepers individual progress month over month to see where there is room for improvement in

- cleaning protocols personal development.

Inspecting Guest Rooms daily alongside Guest Experience staff to ensure intentionality and beautification

- standards are met in addition to baseline cleanliness by anticipated guest arrival time.

Leading daily and/or weekly meetings or "preshifts" to establish daily goals, gather feedback from staff

- motivate the team for increased employee morale and productivity

Establishing and maintaining cleanliness and organization in all backofhouse areas, including Laundry,
Housekeeping Carts, Storage Closets etc.
Communicating with Front Office Management to ensure minimums on cleaning products and guest room

- items are met and orders are placed accordingly

Ensure compliance with Safety and Sanitary policies in all guest facing and back of house areas where

- applicable

Qualifications:

A High school diploma or GED is required
Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment
The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills

About Company
The Hotel Salem is a vibrant and one-of-a-kind accommodation on the North Shore of Boston.

This 44-room boutique Salem hotel is in the middle of the action on the bustling Essex Street pedestrian mall in the city center.

It is home to two restaurants including Salem's only seasonal rooftop bar as well as multiple event spaces.