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Timberlake

    IT Site Support Engineer - Timberlake, United States - The Greer Group, Inc.

    The Greer Group, Inc.
    The Greer Group, Inc. Timberlake, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    The Greer Group is recruiting for an IT Site Support Engineer for our Client located in Roxboro, NC This is a Temp to Hire position. Hours are 8:00 AM-5:00 pm (Monday-Friday).

    Pay: $28.00-$31.00 Depending on Experience.

    • Incident / Request ticket resolution to SLA through global Service Desk.
    • Maintain KB articles as relevant to ticket resolution and research completed.
    • Operating local infrastructure in line with global standards and in cooperation with global support teams.
    • Operation of local site in line with ITCC.
    • Monitoring, Maintenance and Life Cycle management of Network infrastructure.
    • Monitoring, Maintenance and Life Cycle management of Server and Database infrastructure.
    • Training end users in internal standards, global ways of working and security awareness.
    • Staging and Deployment of end user devices (laptop, desktop, mobile phone).
    • Maintain 100% compliance with Software licensing at supported location/locations.
    • Administration of logon accounts where automated provisioning processes do not exist.
    • Management of applications / equipment not under global support process.
    • Local data backup and recovery management.
    • Local operational costs management, such as telephony, maintenance contracts
    • Refer any request for IT products that fall outside of defined standards to IT Manager and assist with request process into Build Function hopper process
    • Responsible for communicating when there is an issue affecting the Environment, Health, Safety or Quality to his/her respective Manager.

    Requirements:

    • Must pass a Background Check and Drug screen
    • High level of customer support as you will be dealing with high end clients and Plant Director.
    • Experience in Microsoft Shop (Word, Excel, etc.)
    • Certification in Microsoft is a plus.
    • Show proof of Education (Relevant Degree or Equivalent experience).
    • Experience in the Manufacturing environment. (rf scanners, printers).
    Company DescriptionThe Greer Group, Inc., based in Raleigh, North Carolina, is a woman-owned staffing and recruiting company. Greer also operates satellite locations in Asheville NC, Fayetteville NC, Timberlake NC, Mebane, NC, and Greenwood SC. The Greer Group, Inc. has the visionary goal of providing high quality staffing solutions that are responsive, flexible and dependable. Since 1986, our staffing services have built solid work force partnerships with our clients specializing in the following areas: Manufacturing, Light Industrial, Administrative, Accounting/Finance, Customer Service, Medical, Management, and other professional positions.

    Company Description

    The Greer Group, Inc., based in Raleigh, North Carolina, is a woman-owned staffing and recruiting company. Greer also operates satellite locations in Asheville NC, Fayetteville NC, Timberlake NC, Mebane, NC, and Greenwood SC. The Greer Group, Inc. has the visionary goal of providing high quality staffing solutions that are responsive, flexible and dependable. Since 1986, our staffing services have built solid work force partnerships with our clients specializing in the following areas: Manufacturing, Light Industrial, Administrative, Accounting/Finance, Customer Service, Medical, Management, and other professional positions.
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