Support Executive - Morristown - Teamware Solutions

    Teamware Solutions
    Teamware Solutions Morristown

    1 day ago

    Technology / Internet
    Description

    Location: Morristown, NJ (Remote)

    Role: Support Executive

    Skills: Office 365 Administration, Microsoft SQL Server 2019, SolarWinds, BaNCS Payments - Card Issuing Business, Retail Mortgages

    Experience Required: 6- 8 Years

    Role Descriptions:

    Technical Support Requirements:

    Build| maintain and troubleshoot business rules

    Build| maintain and troubleshoot custom print forms

    Manage user groups and permissions

    Manage versions and releases

    Monitor system performance| logs etc.

    Monitor and maintain integrations. nCino Mortgage| Optimal Blue| etc.

    Prepare HMDA (Home Mortgage Disclosure Act) update files and batch to EncompassManage reporting database and data warehouse

    Business rule writing for new issues that arise per the Market and the business model Build and maintain DDM (Dynamic Data Management) tables and rules. Fees and other fields.

    Business Support Requirements:

    Run Hotlist daily

    Build and maintain Crystal Reports for scheduler

    Run monthly survey reports

    Maintain service passwords at vendor and in LOS

    Maintain business contacts in LOS (payees| employees| etc.)

    Build ad-hoc reports

    Collaborate with cross-functional partners to ensure alignment on priorities.


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