Front Desk Receptionist/assistant - Los Angeles, United States - Zen Dental

Description

• Answering phone calls and directing them to the appropriate department or individual.
• Greeting patients and visitors in a professional and friendly manner.
• Scheduling appointments and managing the appointment calendar.
• Collecting patient information and updating dental records.
• Verifying insurance coverage and obtaining necessary authorizations.
• Assisting with patient checkin and checkout processes.
• Handling patient inquiries, resolving complaints, and providing excellent customer service.
• Maintaining cleanliness and organization of the reception area.

• Excellent communication skills, both verbal and written.
• Proficiency in using phone systems and other office equipment.
• Strong organizational skills with attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Knowledge of dental terminology and procedures is preferred.
• Familiar with billing dental claims.

• Dental insurance
• Flexible schedule

• 8 hour shift
• Day shift
• Monday to Friday

• Los Angeles, CA: Relocate before starting work (required)