Event Management Associates - New York, United States - Sintra Technologies

Sintra Technologies

Verified Company

New York, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Event Management Associate

Worksite Address 383 Madison Avenue, #1, New York, NY % onsite)

6 months of contract with possible extension and potentially will go full time

Coordinate meetings and events within designated center. Work with internal partners in catering, audio visual and facilities to meet the clients' expectations. Meet and greet each client daily, provide personalized high touch customer service
Adhere to standards of operations established for Conference Center
Handle day to day challenges clients present while driving towards a solution
Ensure maximum utilization of space to achieve yearly utilization goals
Participate in daily operations meeting as well as weekly review
Execute preconference call/meeting, and post conference call/meeting when applicable
Manage space issues, escalate unresolved issues to lead planner, manager
Strong communicator that is able to manage correspondence between planning team and reservation holders throughout the booking process while providing an outstanding customer service experience.
Effectively manage guest experience and expectations through a high level of tact and diplomacy
Working knowledge of audio visual systems
Flexibility to deal with a fastpaced, diverse environment
MS Office skills, knowledge of EMS booking system (a plus)
Must be willing to work flexible shifts covering conference center hours and locations
Job Type: Contract