Rtv Receiver - Pomona, United States - Cal Spas
Description
Overview:
Responsibilities:
- Use internal systems (Epicor) for processing returns
- Process RGA (Return of Goods Authorization) through internal software system (Epicor)
- Accurately receive all warranty products, parts and finished goods from field failures or finished goods returns and categorize
- Process Warranty Claim Authorization returns daily and provide accurate paperwork to Customer Service
- Ensure no finished good products are received without proper RGA number
- Work closely with Customer Service and Parts Departments
- Return failed products to vendors within specified timeframe
- Complete knowledge of vendor warrantees, date codes and return processes
- Follow up on all RTV's with Purchasing to ensure that all credits are received within 30 day timeframe
Experience:
- Prior experience in a warehouse receiving role preferred
- 1 year's experience in Customer Service
- Familiarity with Epicor software is a plus
- Strong attention to detail and organizational skills
- Capability to lift and move heavy items as needed
- Ability to adhere to deadlines
Pay:
$ $17.25 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Forklift: 1 year (preferred)
Language:
- English (preferred)
Ability to Commute:
- Pomona, CA required)
Ability to Relocate:
- Pomona, CA 91766: Relocate before starting work (required)
Work Location:
In person
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