- Perform collections activities including phone calls and emails
- Utilize Lockstep Collect software to document contacts and maintain daily record of customer interactions
- Assist with cash receipt posting: ACH and check payments
- Assist with all customer inquiries related to copies of invoices, if necessary
- Assist with mailing and emailing of statements to customers
- Assist store managers and Franchise owners with fleet billing inquiries
- Ad hoc duties as assigned
- Minimum of 5 years of Accounting/Collections experience
- Proficiency in Lockstep Collect Software preferred
- Experience with Microsoft Dynamics 365 a plus
- Experience with Sage 100 preferred
- Strong knowledge of Microsoft products (including Word, Excel) preferred
- Proficiency with Adobe Acrobat Pro required
- Must be willing to call customers daily to follow up on past due accounts
- Must have excellent communications skills, both oral and written
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Accounts Receivable Specialist - Hoover, United States - Express oil change
Description
Company Description
Express Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over 300 locations across 21 states.
We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality of our work.
In addition to the oil change, our teams are capable of providing specialty services, tire services, as well as a variety of mechanical services, while continuing to place an emphasis on customer experience and being your one-stop automotive service provider.
Express Oil Change & Tire Engineers continues to grow while maintaining our vision to continuously be the preeminent automotive maintenance provider, leading our industry through excellence, innovation, and growth.
Job Description
The Accounts Receivable Specialist will assist the Accounts Receivable department in the daily functions of the Express Oil Change & Tire Engineer's chain-wide Fleet Billing Platform (currently encompasses billing and credit management for more than 25 companies, more than 200 stores and approximately 2,000 plus statements per month) to insure successful operations.
The Accounts Receivable Specialist's primary function and focus will be on collections and Accounts Payable, but they will also assist in posting cash receipts.
Primary Responsibilities include (but are not limited to):
We are looking for:
All information will be kept confidential according to EEO guidelines.
