Customer Service/administrative Assistant - Mishawaka, United States - Horner Roofing & Siding, LLC
3 weeks ago
Description
JOB DESCRIPTION
ABOUT US:
We are a developing family-owned business specializing in roofing and siding services for clients affected by storms. Our top priorities are our customers and our team members. We highly value integrity, honesty, hard work, collaboration, personal development, and a service-oriented mindset.
We are looking for an individual who grasps the significance of exceptional Customer Service. As the initial point of contact for new customers, can you exude warmth and friendliness to make them feel comfortable during their first call? Are you capable of reaching out to customers for updates with ease? Do you possess the patience to attentively listen to customers sharing about their lives simply because they crave human connection? Can you bring a smile to their faces? We take our Customer Service seriously.
WORK ENVIRONMENT:
PLEASE NOTE: WE DO NOT PROVIDE HEALTH INSURANCE COVERAGE
- Work-from-home opportunities
- Regular company outings
- Laid-back work atmosphere
- Performance-based bonus structure
- Flexible work hours
- Comprehensive on-the-job training with a supportive learning environment
- Casual dress code
- Weekly company-wide meetings
- Relocation to a larger and improved office space in the near future
- Recognition and appreciation for your dedication - you'll admire our management
JOB DUTIES:
Responsibilities include answering and making calls, sending texts as required, and managing appointments for roofing, siding, gutter, and repair services.
There are various administrative tasks to handle during less busy phone call periods. If you are open to learning, we are willing to provide guidance. Basic office skills and background are necessary.
If you seek additional tasks to keep occupied, feel free to inquire. Our office team operates cohesively, and success is a collective effort.
No role is deemed more crucial than the other. We aim to identify your niche and support your triumph.Pay:
$20.00 per hour
Estimated weekly hours: 40
Benefits:
- Flexibility in scheduling
- Paid time off
- Retirement benefits
Schedule:
- 8-hour shift
- Monday to Friday
Experience:
- Minimum 4 years in general office operations (mandatory)
Ability to Relocate:
- Relocation to Mishawaka, IN 46545 is required before commencing employment
Work Location: On-site
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