-
Claims Service Specialist
1 week ago
Arbella Insurance Group Quincy, United StatesJoin a Best Place to Work Company · Claim your future with Arbella If you're looking for a dynamic opportunity to help customers through their toughest challenges, you're in the right place. · What will you do? · Claim Service Specialists are advocates for our customers. They tal ...
-
Medical Claims Specialist
3 weeks ago
Cataldo Ambulance Somerville, United StatesJob Description · Job Description · Job Overview: · We are seeking a highly organized and detail-oriented individual to join our team as a Medical Claims Follow-up Specialist. The successful candidate will be responsible for reviewing denied or rejected claims, conducting thoro ...
-
Claims Specialist
2 weeks ago
TEKsystems Deerfield, IL, United StatesDescription: · Claims Specialist's work one on one, via phone, with travelers who travel with and rely on mobility equipment. The travelers mobility equipment has been damaged by the airline, therefore, the CS functions as a case manager, handling each damage claim with the trave ...
-
Claims Specialist
2 weeks ago
TEKsystems Deerfield, IL, United StatesDescription: · Claims Specialist's work one on one, via phone, with travelers who travel with and rely on mobility equipment. The travelers mobility equipment has been damaged by the airline, therefore, the CS functions as a case manager, handling each damage claim with the trave ...
-
Claims Specialist
2 weeks ago
TEKsystems Deerfield, United StatesJob Description · Job DescriptionDescription: · Claims Specialist's work one on one, via phone, with travelers who travel with and rely on mobility equipment. The travelers mobility equipment has been damaged by the airline, therefore, the CS functions as a case manager, handling ...
-
Claims Specialist
2 weeks ago
TEKsystems Deerfield, United StatesJob Description · Job DescriptionDescription: · Claims Specialist's work one on one, via phone, with travelers who travel with and rely on mobility equipment. The travelers mobility equipment has been damaged by the airline, therefore, the CS functions as a case manager, handling ...
-
Fraud Claims Sr Specialist
1 week ago
Citizens Medford, United StatesAs a Fraud Claims Sr. Specialist, you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to protecting our customers, maintaining the highest standards of service, and ensuring the integrity of ...
-
Fraud Claims Sr Specialist
2 weeks ago
Citizens Medford, United StatesAs a Fraud Claims Sr. Specialist, youll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to protecting our customers, maintaining the highest standards of service, and ensuring the integrity of f ...
-
Fraud Claims Sr Specialist
1 week ago
Citizens Medford, United StatesAs a Fraud Claims Sr. Specialist, youll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to protecting our customers, maintaining the highest standards of service, and ensuring the integrity of f ...
-
Social Security Administration Malden, United StatesSummary · LOCATION: This position is located in Region I, Area II, Malden, MA, 192 Commercial Street, Malden, MA · TOUR OF DUTY: Flextime | Full-time | Alternate work schedules may be available · TYPE OF POSITION: One Permanent position. · This job is open to Internal to an a ...
-
Social Security Administration Malden, United StatesSummary LOCATION: This position is located in Region I, Area II, Malden, MA, 192 Commercial Street, Malden, MA TOUR OF DUTY: Flextime | Full-time | Alternate work schedules may be available TYPE OF POSITION: One Permanent position. Responsibilities The position description number ...
-
Construction Defect Claims Specialist
3 weeks ago
Capstone Search Group Boston, United States Full timeAbout the Role · Highly successful property and casualty with assets totaling over $2 billion and rating of "A" Excellent that writes premium coverage for businesses in 20+ states offers opportunity to join growing Construction Defect Claim team as a Construction Defect Claims Sp ...
-
Claims Specialist
2 weeks ago
CorVel Corporation Acton, United States Full timeThe Claims Specialist manages within company best practices lower-level, non-complex and non-problematic workers' compensation claims within delegated limited authority to best possible outcome, under the direct supervision of a senior claims professional, supporting the goals of ...
-
Healthcare Claims Specialist
2 weeks ago
LogixHealth Bedford, United StatesLocation: On-Site in Bedford, MA · This Role: · The Claims Specialist is an entry-level position that provides a great opportunity of an in-office learning experience, and you will work with internal teams to provide cutting-edge solutions that will directly improve the healthcar ...
-
Healthcare Claims Specialist
3 weeks ago
LogixHealth Bedford, United StatesLocation: On-Site in Bedford, MA · This Role: · The Claims Specialist is an entry-level position that provides a great opportunity of an in-office learning experience, and you will work with internal teams to provide cutting-edge solutions that will directly improve the healthc ...
-
Claims Specialist, Audit
1 week ago
LogixHealth Bedford, United StatesLocation: On-Site in Bedford, MA · This Role: · As a Claims Specialist, you will work with internal teams to provide cutting-edge solutions that will directly improve the healthcare industry. You'll contribute to our fast-paced, collaborative environment and will bring your exp ...
-
Claims Specialist, EDI
2 weeks ago
LogixHealth Bedford, United StatesJob Description · Job DescriptionLocation: On-Site inBedford, MA · This Role: · As a Claims Specialist in EDI at LogixHealth, you will perform general tasks in the EDI Department on the Billing Team. You'll contribute to our fast-paced, collaborative environment and will bring y ...
-
Claims Specialist, Audit
1 week ago
LogixHealth Bedford, United StatesJob Description · Job DescriptionLocation: On-Site in Bedford, MA · This Role: · As a Claims Specialist, you will work with internal teams to provide cutting-edge solutions that will directly improve the healthcare industry. You'll contribute to our fast-paced, collaborative envi ...
-
Claims Service Specialist
1 week ago
Arbella Insurance Group Quincy, United States Full timeJoin a Best Place to Work Company · Claim your future with Arbella If you're looking for a dynamic opportunity to help customers through their toughest challenges, you're in the right place. · What will you do? · Claim Service Specialists are advocates for our customers. They ...
-
Claim Service Specialist
1 week ago
Arbella Insurance Group Quincy, United States Full timeVoted Boston's #1 Best Place To Work by the Boston Business Journal in 2023 · Claim your future with Arbella If you're looking for a dynamic opportunity to help customers through their toughest challenges, you're in the right place. What will you do? · Claim Service Specialist ...
Fraud Claims Sr Specialist - Medford, United States - Citizens Bank
Description
As a Fraud Claims Sr.Specialist , you'll play a pivotal role in ourFraud and Claims Operations group, one of our most critical departments at Citizens.
Our team is dedicated to protecting our customers, maintaining the highest standards of service, and ensuring the integrity of financial transactions.
You'll use critical thinking skills to assist customers with existing claims and determine the best next step for the customer and the bank.
This role requires the application of various methods, procedures, and knowledge of the business unit's product(s) and system application(s).Specialists manage competing priorities in an accurate and timely manner and may participate in process enhancements requiring coordination with other teams.
Come join our best-in-class team making a difference for our customers every day. Growth opportunities await you inside our department and within other business areas.Primary Responsibilities
Review Claims
– Responsible for reviewing claims filed by customersfor fraud and risk activity and analyzing information across multiple applications and documentation. Determine the proper next steps based on the scenario and within the guidelines of the regulations.
Customer Assistance
– Handle all elements related to existing claims. Gather evidence through conversations with customer and records with accurate and complete documentation to establish the legitimacy of a claim.
Digital Literacy
– Utilize multiple digital platforms, technologies, and software to investigate and appropriately process the initial steps of a fraud claim. Work independently to apply digital literacy skills to resolve cases effectively.
Required Skills and Qualifications
Experience
– 1 year or more of banking and/or claims investigations experience.
Adaptability
–Ability to thrive in a fast-paced environment and quickly shift priorities as needed.
Precision
–Strong attention to detail in all tasks and deliverables.
Customer-Centric Mindset
–Passion for delivering exceptional customer experiences.
Preferred Skills and Qualifications
Proficiency in Microsoft Tools
– Knowledge of Outlook for effective communication and SharePoint for collaborative work and document management.
Banking Knowledge
– Previous experience in the banking industry, including an understanding of banking operations, compliance, and customer service best practices.
Workflow Application Navigation
– Experience in effectively navigating workflow tool applications to streamline processes and enhance productivity.
Education
Requiredhigh school degree or equivalent.
Preferred completed associate degree or above.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: 8:30 AM - 5:00 PM Monday - Friday
Position is located at the 20 Cabot Road Office in Medford, MA
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability.
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity EmployerCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
#J-18808-Ljbffr
