Electronics Service Technician - Raymond, United States - Radiodetection

Radiodetection

Verified Company

Raymond, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About the job

Radiodetection and SPX is a diverse team of unique individuals who all make an impact. As the Electronics Service Technician you will be responsible for production and service process to support service objecitves.

In this role you will assemble, solder, and perform standard testing with a variety of equipment, with the ability to diagnose failures to board level in a timel manner.

These functions include a broad range of responsibilities which address the service needs of the products throughout their "life cycle," including but not limited to the principal duties and responsibilities outlined below.

What you can expect in this role

Diagnose equipment problems, to board level, and enter estimates for parts and time required for repairs accurately into the ERP system.
Respond to inquiries, prepare estimates and complete repair work in a timely manner to meet defined service levels, and escalate to supervisor if timelines cannot be met.
Accurately repair equipment down to board level and rebuild and reprogram according to defined assembly process.
Test and calibrate repaired equipment to ensure it meets performance standards.
Document all customer interactions and updates to service repairs in the ERP system according to service process.
Maintain individual's repair area and general service test area, such that cleanliness and organization considerations are met on a daily basis.
Participate in the creation and updates to service procedures for both current and legacy products.
Proactively learn and stay up to date on product changes and updates to service procedures.
Adhere to the service processes and provide suggestions for continuous improvement.
Train other technicians, partners and staff on service procedures as needed.
Perform general warehouse functions such as picking, packing & shipping orders.
Adhere to all businessrelated processes, including, but not limited to safety, inventory management and quality.
Embrace and support growing business demands in a changing environment
Awareness and compliance of Company Policies and Procedures
Other duties and responsibilities as required.

What we are looking for

We each bring somethng to the table, and we are looking for someone who has:

Assembly and final testing of electronic components and assemblies.
Calibrate and program electronic components.
Troubleshoot problems with electronic components down to the board level.
Read and understand schematic diagrams.
Design, build and maintain jigs.
Write and update procedures.
Service related responsibilities;
Troubleshoot equipment problems with customers,
Organize and perform customer equipment repairs,
Prepare estimates for repairs,
Perform equipment repairs,
Prepare reports,
Identify frequently failing parts.
Adhere to product assembly procedures and identify problems
Adhere to ESD guidelines/procedures.
Assist with inventory control.

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High degree of technical analysis:

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Ability to work with various levels of people/customers/teams
:

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Customer / Quality discipline:

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Professional approach; Confidence in dealing with people
:

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Commitment to achieving business goals
:

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Strong technical / customer service orientation:

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High levels of personal integrity, honesty:

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Team player able to operate with a great deal of independence but also assist wherever needed.

Required Education / Experience
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Technical Associates degree (or equivalent related professional experience):

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1-5 years of proven and demonstrated electronics equipment repair experience.

Pay:
From $19.56 per hour

Expected hours:
No less than 40 per week

Benefits: