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    Network Administrator - Huntsville, United States - Interweave Technologies

    Interweave Technologies
    Interweave Technologies Huntsville, United States

    1 month ago

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    Full time
    Description
    Interweave Technologies provides IT technology solutions for customers throughout the US. We are currently looking to add a Senior Network Administrator. This position is a client-facing resource for our company. The successful candidate will develop high-level relationships with clients through ongoing communications that maximize up-time and further advance client productivity and profitability through technology.

    Senior Network Administrator

    Responsibilities:
    • Demonstrate a high level of organizational skills and the ability to self-manage and prioritize a dynamic workload.
    • Address customer concerns in reference to products and services rendered.
    • Work on all aspects of IT infrastructure – on-premise and Microsoft 365 cloud applications.
    • Troubleshoot customer technical issues.
    • Design, test, and implement servers, networks, hardware, and software.
    • Manage and maintain tickets assigned and hours billed to show initiative to address items based on priority/severity level.
    • Plan, coordinate, and implement network security measures that protect data, software, and hardware.
    • Participate and engage ideas, processes, and actions to improve service, workflow, environment, and culture.
    • Assist, train and mentor junior technicians.
    • Perform other duties as assigned.
    Skills:
    • 7 years experience in Information Technology with advanced problem-solving skills.
    • Experience in user technical support, network administration, network architecture/design, systems administration, and support activities in multi-user network environments.
    • Demonstrated proficiency in MS Office 365.
    • Working knowledge of Microsoft 365 product suite.
    • Experience moving on-premise infrastructure to Microsoft 365 cloud.
    • Demonstrated proficiency in DHCP, DNS, and AD.
    • Demonstrated proficiency with network equipment - routers, firewalls, access points, & switches.
    • Knowledge and experience with MSP Management tools are a plus.
    • Security +, Linux, Microsoft, or Cisco certifications are a plus.
    • Knowledge of PBX/Telephone equipment is a plus.
    Education:
    • Minimum education - Advanced training in Information Technology or Information Security
    • Two- or Four-year degree from an accredited institution preferred.
    Qualifications:
    • Must have experience with IT hardware, networks, software installation, and Microsoft 365.
    • Ability to create and provide innovative solutions to complex technical problems.
    • Ability to communicate effectively with senior management and other departments.
    • Must have 7 + years of experience working in IT (MSP experience is preferred).
    • Excellent oral and written communication skills.
    • Self-starter with exceptional problem-solving abilities coupled with a "get it done" attitude.
    • Exercise the highest ethical standards.
    • Successful completion of a drug screening and a criminal background check.
    • Valid Driver's License and transportation.
    Benefits:
    • Health, Vision, and Dental insurance.
    • Holidays, Vacation, and Sick leave.
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