Vice President, Hospitality - Palo Alto, United States - Stanford Health Care

Stanford Health Care

Verified Company

Palo Alto, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

1.0 FTE Full time Day - 08 Hour R Onsite 83301 CAFETERIA Facilities & Hospitality 300 Pasteur Dr,PALO ALTO,California

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings.

Your best is waiting to be discovered.

Day - 08 Hour (United States of America)

If you are an experienced professional looking for an opportunity to lead with impact, join us at Stanford Health Care.

Stanford Health Care is where exceptional people provide world-renowned care.

The Vice President of Hospitality Services will oversee the largest non-clinical business unit under the Facilities, Services, and Planning division.

Hospitality Services interact daily with patients, staff, and visitors, creating significant opportunities for impacting and enhancing the patient and employee experience.

This role is uniquely positioned to lead six patient-facing departments through continuous growth and expansion while maintaining a strong focus on quality patient care, operational excellence, and innovation.

Seize an exciting opportunity to transform healthcare through enterprise-wide initiatives and multi-disciplinary collaboration to solve complex healthcare challenges while leading a diverse, high-performing team committed to patient-centered care.

This is a Stanford Health Care job.

A Brief Overview

Stanford Health Care (SHC) - Facilities Services & Planning (FS&P) provides 24/7 non-clinical operational support to SHC and other Stanford Medicine entities to ensure safe and successful operations and plan for the organization's future facility needs.

FS&P is comprised of over 2,000 staff, 10 business units, and 60 cost centers with operating, capital and revenue annual budgets of over $350M for services spanning across the San Francisco Bay Area.

The Vice President

Hospitality & Facilities is a multifaceted operations and planning position.

This role is responsible for leading both 24/7 facilities operations and the overall strategic plan in the following areas:

Food services at Palo Alto Hospital campus: manages patient ordering, meal preparation and delivery for patients at 300 and 500 Pasteur, tableware and cookware maintenance, Palo Alto hospital campus staff and visitor food options, food vendors, food production & procurement, and executive dining, catering & event services.
Environmental services (EVS) at Palo Alto hospital campus: 24/7 operations that oversees general aesthetics and cleaning, waste stream management, patient room, and terminal room cleanings in 300 Pasteur, 500 Pasteur, 875 Blake Wilbur and 900 Blake Wilbur, representing a total of 1,877,637 square feet. Hospital waste streams include the soiled linen waste stream and Hazardous and Medical Waste, which requires close collaboration with Stanford Medicine Childrens Hospital (LPCH), Stanford Medicine Partners (SMP), Stanford Health Care Tri-Valley, and Stanford Blood Center (SBC).
Patient & equipment transportation at Palo Alto hospital campus: 24/7 operations that transport patients throughout 300 Pasteur, 500 Pasteur, 875 Blake Wilbur and 900 Blake Wilbur; procuring, maintaining, and managing patient equipment in addition to transporting select specimens to the 500P lab.
Facilities management at Palo Alto Hospital campus: infrastructure support, audits & drills, work order management, and associated stakeholder communications for 300 Pasteur, 500 Pasteur, 875 Blake Wilbur and 900 Blake Wilbur.

Locations
Stanford Health Care

What you will do

Analytics integrate the various data sources in SHC to create a set of analytics and reports that provide insight into hospitality performance, enable the management team to keep the customer informed and provide information about the patient experience to the SHC patient experience action team.
Technology leverage productivity and staffing modelling systems to actively and dynamically manage the daily routines. Use technology and analytics to create and utilize predictive models to prepare for volume demands and customer requirements.
Procurement negotiation, contracting, invoice and purchase orders. Leverage technologies and redesigned business workflows to create a process that is responsive to time sensitive needs, but also costeffective with adequate controls and oversight.
Food Transformation (Retail & Patient Food)
Partner with business leaders to continuously improve the retail service model and the patient food production and delivery process for efficiency and to continue being a leader in the hospital hospitality industry.

Environmental Services

Bring Environmental Services to the gold standard of hospitality services in a medical setting. Oversee the management team that leads a team of 350 housekeepers, ensure infection prevention measures are adhered to and provide leadership for regulated medical waste programs.

Patient Transport