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Buffalo Grove

    Quality Assurance Specialist - Buffalo Grove, United States - Goodwill Industries of Southeastern Wisconsin, Inc.

    Goodwill Industries of Southeastern Wisconsin, Inc.
    Goodwill Industries of Southeastern Wisconsin, Inc. Buffalo Grove, United States

    1 week ago

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    Description

    As a Quality Specialist, you will be responsible for maintaining the quality management system (QMS) as per ISO 9001:2015. This includes document creation and control, tool calibration, internal auditing, corrective actions, and continuous improvement efforts. Additional areas of focus include and are not limited to the following:

    ESSENTIAL JOB DUTIES:

    · Maintaining measurement tool calibration schedule and compliance within all departments, including 3rd party vendors. Perform in-house tool calibration as requested.

    · Driving continuous improvement in the QMS system, SharePoint; developing operation procedures.

    · Maintaining ISO documents per ISO standards.

    · Performing internal quality audits.

    · Striving to promote product and process improvements, in addition to departmental improvements.

    · Managing QMS reporting and support cross-functional improvements in QMS.

    · Credit memo processing and maintaining dealer quality records in warranty system.

    · Creating service department KPI updates and reports, reporting distributor service KPI's.

    · Managing warranty trend analysis, and data mining.

    · Following all safety guidelines as outlined along with department and corporate policies and procedure

    LEVEL OF EXPERIENCE REQUIRED

    · At least 3 years of Quality Assurance & ISO 9001 experience.

    · Associates and/or Bachelor's degree in Engineering preferred, not required.

    · Working knowledge of standard measurement and calibration tools, along with failure analysis tools such as Six Sigma, Fishbone, 5-Why, and Lean principles.

    · Green Belt Six Sigma Certification & Internal Auditor Certificate required – or at the very least, must be willing to obtain within the first year of employment.

    · Proficiency in Microsoft Office Suites; SAP S4 Hana – Tableau – Power BI is a huge plus

    · Ability to analyze data, problem solve, and communicate complex technical concepts to technical and non-technical audiences.

    · Excellent oral and written communication/presentation skills

    WHY WORK FOR OUR CLIENT?

    · Direct Hire

    · PTO, Holiday, Floater Days, Sick Days, and Personal Days

    · Medical plans through BCBS

    · Dental & Vision through METLIFE and VSP

    · 401(k) – 3% employer contribution & employer match options

    · Profit Share & Vesting

    · HRA

    · Life & AD&D, Short Term Disability, Long-Term Disability, and Employee Assistance Program 100% employer paid

    · Supplemental Programs & MORE



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