Assistant Manager - Dulles, United States - United Airlines

United Airlines

Verified Company

Dulles, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Description:

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation.

Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another.

It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce.

And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline.

Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled.

From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work.

Are you ready to travel the world?

At United, we have some of the best aircraft in the world.

Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations.

If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities:
The Assistant Manager of Facility is responsible for oversight of the facilities maintenance operations at United staffed maintenance locations.

Responsible for the local maintenance planning and execution; productivity, accountability and dependability program execution and (SLA) service level agreement compliance delivering the optimum level of performance in support of safe and reliable airline operations.

Supervises technician and supervisor performance and execution against all division and corporate maintenance objectives. This includes maintenance customer service level agreement (SLA) compliance, maintenance cycle time, allinservice level goals/tolerances, planned and preventative maintenance program compliance
Complete station performance goals and objectives aligning with divisional and company goals
Ensure regulatory compliance of Technical Operations activities to achieve maximum productivity and cost control
Track and analyze department performance
Identify issues and engage in structured problemsolving to assist frontline coworkers in accomplishing work
Actively involved in next shift preparation and the success of the station plan
Understand strategic resource planning to ensure adequate staffing to support operational needs
Assess and delegate the appropriate work tasks
Backfill for leader when needed
Facilitate inperson training and/or presentations as required
Consistently involved in station projects and/or extra activities to improve, meet or exceed departmental goals
Coordinate /track projects to improve change management and increase successful implementation
Provide meaningful feedback, coaching current and new supervisors to improve recognition as appropriate
Lead and implement station change management initiatives
Identify issues and engage in structured problemsolving
Ensure serviceable equipment is available to meet the needs of the partners supported
Maintains proactive communication and positive relations with maintenance team and customer group stakeholders
Manage accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings
Lead safe and environmentally compliant maintenance operations
Supports all safety/OSHA, environmental and training programs compliance
Support safety mitigation programs and leads investigations that support root cause analysis of accidents, injuries and incidences involving facility or team personnel
Conduct peer safety and accident review board
Conduct "routine" investigations (as appropriate) into performance, safety (damages and injuries), complaints and other work issues
Support investigations (as appropriate) into performance, safety, complaints, and other workrelated issues
Provide supervisors and technicians with guidance, leadership, direction, coaching, meaningful feedback to improve overall skills and proficiencies recognition as appropriate
Set expectations regarding performance standards for supervisors and technicians, gain their commitment under Company guidelines and CBA (if applicable)
Assist with career action planning, goal setting and employee development including but not limited to assisting Manager/Director (if applicable) with midyear & endyear performance reviews of Supervisors
Actively recognize your team or individual's performance by using UA recognition tools (i.e.