- Surveys the customer's environment and takes appropriate action.
- Refrains from discussing personal business in front of the customer or speaking a foreign language different from the customer's language.
- Greets patients, family members, visitors, and physicians in a positive manner by introducing self, speaking clearly and with confidence.
- Returns phone calls to customers and follows up with requests.
- Keeps patient/family member or other customer informed and requests if further assistance is needed.
- Assists others and supports the team.
- Demonstrates the ability to follow through with requests, sharing of critical information, and getting back to individuals in a timely manner.
- Demonstrates honesty and integrity in everyday activities.
- Recognizes when an error is made and reports them appropriately.
- Protects privacy for both patients and employees; ensures information sensitive papers, charts, and reports are not in view of the public.
- Recognizes when an error has been made and immediately reports to appropriate manager.
- Participates in service recovery through follow-up with the injured party, gathering information, and demonstrates empathy.
- Treats patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic, and religious/spiritual needs of patients and their families. Functions as liaison between administration, patients, physicians, and other healthcare providers.
- Interacts professionally with patient/family/physicians and involves patient/family/physicians in the formation of the plan of care.
- Communicates appropriately and clearly to management, co-workers, and physicians.
- Identifies and addresses psychosocial needs of the patients and family and facilitates consultations with a Social Worker, as necessary.
- Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning; family is included in teaching as appropriate.
- Communicates using age appropriate language.
- Understands and applies principles of adult learning methods as they relate to health care educational needs.
- Receives and reviews physician's orders; documents completion. Follows through to ensure orders are carried out.
- Consults other departments as appropriate to provide for an interdisciplinary approach to the patient's needs.
- Formulates an outcome-based plan or care, based on assessed patient needs, implements and evaluates plan as evidenced by documentation.
- Maintains quality monitors as assigned by Supervisor.
- Performs other duties as assigned
- Participates in orientation, instruction/training of new personnel.
- Pursues additional education (in-services, seminars, self study, formal education programs) to advance nursing skills and knowledge.
- Documents patient assessment and reassessment, patient care plans, and other pertinent information completely, in the patient's medical record according to nursing standards and policies.
- Assures complete and proper charging of supplies.
- Participates in the efficient, effective, and responsible use of resources such as supplies and equipment.
- Completes daily documentation, required letters, and referrals in a timely manner.
- Other duties as assigned.
-
Rn Lvn
1 day ago
Thrive Skilled Pediatric Care Orange, United States**Weekly pay and up to 80 hours of PTO per year** · **Thrive Skilled Pediatric Care**, one of the leading providers of skilled pediatric home care, is hiring nurses for our one of our pediatric home health patients in Dewyville/Orange, TX. · Night RNs can make up to $34 and LVNs ...
-
Rn/lvn
1 week ago
Golden Years Services Arcadia, United StatesGolden Years ADHC is currently seeking a Registered Nurse (RN) or Licensed Vocational Nurse (LVN). Preferably someone who is bilingual Chinese or Spanish. · Duties and Responsibilities include: · - Under the supervision of the RN, will be responsible for obtaining vital signs and ...
-
Rns & Lvns
1 week ago
Inland Home Health Providers Rancho Cucamonga, United StatesOur licensed and professional staff members are trained to serve the patient and implement a plan of care tailored to the patients needs. We work in close partnership with physicians, family members, and other health care providers in order to assure quality of service. The work ...
-
Rns and Lvns
2 weeks ago
La Bella Vita Hospice, Inc. Riverside, United StatesResponsibilities: · - Provide compassionate and comprehensive care to patients in hospice settings · - Collaborate with the interdisciplinary team to develop and implement individualized care plans · - Conduct thorough assessments of patients' physical, emotional, and psychosocia ...
-
inpatient case manager, rn/lvn
3 weeks ago
Lakeside Medical Orange, CA , USA, United StatesAs one of the fastest growing Independent Physician Associations in Southern California, Regal Medical Group, Lakeside Community Healthcare & Affiliated Doctors of Orange County, offers a fast-paced, exciting, welcoming and supportive work environment. Opportunities abound, and e ...
-
Care Manager Rn
2 weeks ago
Providence Orange, United States**Description** · Care Management is a collaborative practice model including the patients, nurses, social workers, physicians, other practitioners, caregivers and the community. The care management process encompasses excellent communication, both verbal and written, and facilit ...
-
Care Manager Rn
2 weeks ago
Providence Orange, United States**Description** · Care Management is a collaborative practice model including the patients, nurses, social workers, physicians, other practitioners, caregivers and the community. The care management process encompasses excellent communication, both verbal and written, and facilit ...
-
Home Health Rn Lvn
2 weeks ago
Thrive Skilled Pediatric Care Cypress, United States**Weekly pay and up to 80 hours of PTO per year** · **Thrive Skilled Pediatric Care, **one of the leading providers of skilled pediatric home care, is seeking a nurse for a client in **Cypress, Texas 77433.** · **Night Shifts Available** · If you are interested in working for a c ...
-
Lvn Case Manager
2 weeks ago
Jameco Home Health Agency Inc. Upland, United StatesThe Case Manager is typically an LVN with ensuring that patient care is coordinated and managed appropriately; · Case Managment is incharge of staffing and plotting visits for SN (skilled nurses), MSW, CHHA, call patients after SOC/RECERT/ROC, Assign Supervisory visits for LVN's ...
-
Lvn Case Manager
2 weeks ago
Anaheim Healthcare Center Anaheim, United States**Anaheim Healthcare Center is looking for an experienced LVN Case Manager. The pay range for this full-time position is $35-$40/hr., depending on experience and qualifications** · We're a skilled nursing facility looking for dynamic associates to join our clinical team and provi ...
-
Lvn Case Manager
2 weeks ago
NurseDeck Riverside, United States**LVN Case Manager** · **Location**:Riverside, CA · **DAYS** - Monday · - Friday 8:30AM-5:30PM · **Responsibilities**: · - Identify, plan, and coordinate care for high-risk patients (frail, chronic disease, catastrophic injury) in an ambulatory setting. · - Ensure continuity of c ...
-
Care Manager Rn
1 week ago
Providence Orange, United States Part time**Description** · Care Management is a collaborative practice model including the patients, nurses, social workers, physicians, other practitioners, caregivers and the community. The care management process encompasses excellent communication, both verbal and written, and facilit ...
-
Care Manager Rn
6 days ago
Providence Orange, United States**Description** · Care Management is a collaborative practice model including the patients, nurses, social workers, physicians, other practitioners, caregivers and the community. The care management process encompasses excellent communication, both verbal and written, and facilit ...
-
Lvn Case Manager
3 weeks ago
ANGEL CARE HOSPICE OF ARCADIA INC Arcadia, United States**Benefits**: · - 401(k) · - Competitive salary · - Opportunity for advancement · - Paid time off · **Benefits/Perks** · - Flexible Scheduling · - Competitive Compensation · - Careers Advancement · **Job Summary** · **Responsibilities** · - Coordinate with colleagues within the o ...
-
Care Manager Rn
6 days ago
Providence Orange, United States Full time**Description** · Care Management is a collaborative practice model including the patients, nurses, social workers, physicians, other practitioners, caregivers and the community. The care management process encompasses excellent communication, both verbal and written, and facilit ...
-
Hospice Lvn Case Manager
1 day ago
Next Care Hospice Fountain Valley, United States_Seeking a Full Time Licensed Vocational Nurse (LVN) Case Manager for our growing hospice agency _ · QUALIFICATIONS: · Current nursing license within the State. · Hospice experience preferred · Bilingual strongly preferred · **Responsibilities** · - Monitor patient's condition an ...
-
Home Health Rn Lvn
2 weeks ago
Thrive Skilled Pediatric Care Pasadena, United States**Weekly pay and up to 80 hours of PTO per year** · **Thrive Skilled Pediatric Care, **one of the leading providers of skilled pediatric home care, is seeking a nurse for a client in Pasadena, Texas 77505**.** · **Day and Night Shifts Available** · If you are interested in workin ...
-
Lvn/rn Per Diem
1 week ago
Epic Healthcare Cerritos, United StatesCome Join the team everyone is talking about **#LVN/RN** · HealthView Home Health Services is a pillar for providing care in the community of Cerritos, CA. We approach every day with one goal: To improve the lives we touch through high-quality healthcare and extraordinary compass ...
-
Case Manager/lvn
3 weeks ago
Harbor Villa Care Center Anaheim, United StatesThe purpose of your job position is to coordinate delivery of services to managed care and Medicare residents in accordance with current federal, state and local standards and regulations that govern the facility and in collaboration with the Administrator, Director of Marketing, ...
-
Lvn Case Manager
6 days ago
Choice Health Group Los Angeles, United StatesJoin Our Team at The Doctor's Choice Home Health · The Doctor's Choice Home Health is seeking immediate hire for an LVN Case Manager to join our growing team. The LVN will monitor the plan of care to reflect admission database, on-going findings, age-appropriate care, cultural sp ...
inpatient case manager, rn/lvn - Orange, CA , USA, United States - Lakeside Medical
Description
As one of the fastest growing Independent Physician Associations in Southern California, Regal Medical Group, Lakeside Community Healthcare & Affiliated Doctors of Orange County, offers a fast-paced, exciting, welcoming and supportive work environment.
Opportunities abound, and enterprising, capable, focused people prosper with us. We promote teamwork, nurture learning, and encourage advancement for all of our employees. We want to see you excel, because we believe that your success is our success.
The Inpatient Case Manager is responsible for the assessment, treatment planning, intervention, monitoring, evaluation and documentation on identified patients during an acute care episode.
The goal of the Inpatient Case Manager is to effectively manage the patients during their hospitalization to assure the right level of care is provided for the patient's current severity of illness, utilizing the appropriate tests and diagnostics, in the appropriate facilities in order to provide the highest level of care, in the most efficient manner, while utilizing only the resources necessary for that episode of care.
The Inpatient Case Manager is also responsible for the safe discharge of patients with the necessary resources to insure that care is provided without interruption along the continuum of care, that is, whether in a skilled nursing facility, assisted living facility or in the home setting.
Such discharge will be planned and coordinated in collaboration with the Vital Care Case Manager for patients enrolled in the Vital Care program.
The Inpatient Case Manager will document the discharge plan, together with the current medication list, and scheduled follow-up appointments in the authorization notes and will communicate the same to the Vital Care Case Manager, the patient, and family members concerned.
A follow-up post-discharge call will be made by the Inpatient Case Manager or the department's designee within 24 hours of discharge to determine any problems, issues, or risks encountered in the transition.
Anticipates our customer needs:
Understands the wants and needs of customers, listens for cues and identifies how to respond and at the appropriate level of intervention needed.
