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    Specialist Solutions Architect, GenAI - New York, United States - Amazon

    Amazon
    Amazon New York, United States

    2 weeks ago

    Amazon background
    Description
    Are you passionate about Artificial Intelligence, Machine Learning, and GenerativeAI? Are you passionate about helping customers build solutions leveraging the state-of-the-art AI/ML/GenAI tools on Amazon Web Service (AWS)? Come join us


    At Amazon, we've been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning.

    's recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers.

    Our supply chain, forecasting, and capacity planning are also informed by ML algorithms.

    Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go.

    We have thousands of engineers at Amazon committed to machine learning and deep learning, and it's a big part of our heritage.

    Within AWS, we're focused on bringing that knowledge and capability to customers through three layers of the AI stack: 1) Frameworks and Infrastructure with tools like Apache MxNet and TensorFlow, 2) Machine Learning Platforms such as Amazon SageMaker for data scientists, and, 3) API-driven Services like Amazon Bedrock, Amazon Lex, Amazon Kendra, Amazon Transcribe, Amazon Comprehend, and Amazon Rekognition to quickly add intelligence to applications with simple API calls.


    AWS is looking for a Machine Learning Solutions Architect (ML SA), who will be the Subject Matter Expert (SME) for helping customers in the AMERICAS design solutions that leverage our GenAI services, including Amazon Bedrock, Amazon SageMaker, and Amazon Q.

    As part of the team, you will work closely with customers to enable large-scale use cases, design GenAI pipelines, and drive the adoption of AWS for the AI/ML platforms.

    You will interact with other SAs in the field, providing guidance on their customer engagements, and you will develop white papers, blogs, reference implementations, and presentations to enable customers to fully leverage GenAI on AWS.

    Additionally, as the voice of the customer, you will work closely with the service teams, and submit product feature requests to drive the platform forward.

    You must have deep technical experience working with technologies related to artificial intelligence, machine learning and/or deep learning. A strong mathematics and statistics background is preferred in addition to experience building complex machine learning models.

    You will be familiar with the ecosystem of software vendors in the GenAI space, and will leverage this knowledge to help AWS customers in their selection process.

    Travel up to 50% across the AMERICAs may be possible.

    Key job responsibilities

    Working with customers' development and data science teams to deeply understand their business and technical needs.

    After understanding their needs, you will design solutions that make the best use of the AWS cloud platform and AWS AI/ML Services including SageMaker, Amazon Bedrock, Amazon Comprehend, Amazon Rekognition, Amazon Transcribe, Amazon Lex, Amazon Personalize, and the other AI/ML services.


    Partner with SAs, Sales, Business Development and the AI/ML Service teams to accelerate customer adoption and revenue attainment in the AMERICAS for Amazon SageMaker and related services that support GenAI use cases.


    Thought Leadership – Evangelize AWS ML services and share best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc.


    Act as a technical liaison between customers and the AWS SageMaker or other service teams to provide customer driven product improvement feedback.

    Develop and support an AWS internal community of GenAI related subject matter experts in the AMERICAS.

    About the team

    Diverse Experiences

    Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job

    description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or

    includes alternative experiences, don't let it stop you from applying.

    Why AWS

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered

    cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500

    companies trust our robust suite of products and services to power their businesses.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is

    why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home,

    there's nothing we can't achieve in the cloud.

    Inclusive Team Culture

    Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion

    that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations

    on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our

    uniqueness.

    Mentorship and Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find

    endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    We are open to hiring candidates to work out of one of the following locations:

    Austin, TX, USA | Charlotte, NC, USA | Chicago, IL, USA | Los Angeles, CA, USA | New York, NY, USA | Raleigh, NC, USA | San Francisco, CA, USA | San Jose, CA, USA | Seattle, WA, USA | Washington, DC, USA

    Basic Qualifications

    5+ years of design, implementation, or consulting in applications and infrastructures experience

    3+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

    2+ years of IT development or implementation/consulting in the software or Internet industries experience

    Preferred Qualifications

    Experience working within software development or Internet-related industries

    Experience migrating or transforming legacy customer solutions to the cloud

    Experience working with AWS technologies from a dev/ops perspective

    Experience in technology/software sales, pre-sales, or consulting

    Experience in IT development or implementation/consulting in the software or Internet industries

    Knowledge of software development tools and methodologies

    Amazon is committed to a diverse and inclusive workplace.

    Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

    For individuals with disabilities who would like to request an accommodation, please visit


    Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    Our compensation reflects the cost of labor across several US geographic markets.

    The base pay for this position ranges from $105,100/year in our lowest geographic market up to $204,300/year in our highest geographic market.

    Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

    Amazon is a total compensation company.

    Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

    For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
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