Customer Service Representative - Baltimore, United States - Mav Management
2 weeks ago
Description
Responsibilities of the Customer Service Representative:
- Conduct presentations to potential consumers directly informing them of our client's products, services, and new sales promotions to drive revenue.
- Communicate confidently with the sales team and account managers to facilitate new campaign discussions and communicate business messages.
- Grasp company goals and daily operations process by working in different departments to gain perspective in entrylevel customer service, sales, and marketing divisions.
- Participate in daily meetings, workshops, and other learning opportunities.
- Observe and learn from senior account managers by attending oneonone classroomstyle training with mentorship.
- Build and maintain positive professional relationships with team members, customers, and clients to ensure seamless customer acquisition, maximize productivity, and exceed sales targets.
Qualifications of the
Customer Service Representative:
- A College degree in Business Administration, Marketing, or in the process of completion is a plus.
- 12 years of experience in marketing, sales, advertising, business communications, and related fields is an asset.
- Ability to work in a fastpaced environment and deliver results while managing multiple projects.
- Levelheaded problem solver with a professional serviceoriented attitude.
- Superb organizational and tracking skills with great attention to detail.
- Team player who also excels as an individual contributor.
- Adaptable, dependable, and responsible.
- Basic understanding of marketing concepts and sales strategy.
Pay:
$42, $52,000.00 per year
Compensation package:
- Bonus opportunities
Schedule:
- Day shift
Work Location:
In person
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