Account Manager - Peoria, United States - Our World Energy
Description
About us
Our World Energy was founded with a client-centric model that allows us to focus exclusively on serving our clients as one of the Nation's leading residential solar installers.
We are backed by over $5 Billion in funding, and alongside our install partners, we are leading the way towards a 100% sustainable planet.
About This Role
Responsibilities
- Manage and maintain solar dealer accounts, ensuring that information is accurate and uptodate
- Build and maintain strong relationships with sales dealers, serving as the primary point of contact and fostering open lines of communication. Develop a deep understanding of their needs, challenges, and goals to provide effective support and collaboration.
- Act as a mediator and problem solver when issues or challenges arise between sales dealers and the company. Address concerns or complaints from sales dealers, working with relevant internal departments to find appropriate resolutions. Provide exceptional customer service to maintain strong relationships and ensure customer satisfaction
- Assist in the development of sales training materials and product literature for our solar dealers
- Resolve project issues that prevent deal progression
- Identify projects out of SLA and take timely action to get them back on track
- Familiarity with sales and CRM software programs
- Organized, focused on deadlines and deliverables, selfmotivated
- Other duties as assigned
Qualifications
- 13 years of experience in solar
- Solar Project Management experienced preferred but not required
- Demonstrates understanding of solar sales, and builder product sales process
- Strong attention to detail and accuracy in data entry and financial recordkeeping
- Proficiency in Microsoft Office, particularly Excel and Word
- Excellent communication skills, with the ability to communicate effectively with team members and external stakeholders
- Ability to multitask and manage competing priorities
- Strong leadership skills, with the ability to motivate and manage a team of commissioning technicians
- Must be able to successfully pass preemployment screening requirements
Benefits
- Competitive Medical, Dental & Vision Options
- Company equipment and vehicle, applicable to certain jobs
- Paid Time Off (PTO)
- Six (6) Observed holidays
- Highenergy, fun, and friendly culture
- Opportunity for career development and advancement with a rapidly growing company
- Employee Referral program
Competitive salary
Pay:
$60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation package:
- Bonus opportunities
Experience level:
- 1 year
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
- Account management: 1 year (preferred)
- Solar sales: 1 year (preferred)
- Solar: 1 year (required)
Work Location:
In person
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