Patient Services Team Lead - Brooklyn, United States - RadNet

RadNet

Verified Company

Brooklyn, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_.

With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience.

When you join us as an
_MRI Technologist _you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders
- patients, providers, payors, and regulators to achieve the best clinical outcomes.

Responsibilities:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_.

With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience.

When you join us as a
_Patient Service Representative Team Lead_ you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders
- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

Greets and register patients in a friendly and serviceoriented manner obtaining complete and pertinent information;
Creates and maintains weekly Patient Service Representative schedule
Answers patient questions for scheduling, preps for studies or insurance
Communicates with Radiologists and referring physicians, addressing any concerns
Properly address patient, coworkers or vendors complaints
Trains new employees when needed

You Are:

Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
Able to thrive in a fastpaced environment, have a knack for prioritizing work with a structured approach, and enjoy providing worldclass customer service

To Ensure Success In This Role, You Must Have:

High School Diploma or GED
Intermediate to advanced computer skills
Strong multitasking and communication skills
Experience providing exceptional customer service
Medical terminology knowledge and recent medical/radiology office experience is preferred.

Pay Range:
USD $ USD $25.00 /per hour Shift:

Mornings Shift Variations:
Monday - Thursday 10:00am to 6:00pm Saturday 7:30am to 4:00pm