- Developing, coordinating, and providing classroom instruction to staff on information security, Health Insurance Portability and Accountability Act (HIPAA), Microsoft Office software, and various systems used by the agency.
- Developing, posting and supporting computer-based training courses in the learning management system.
- Creating, updating, and removing user accounts in the learning management system
- Managing training plans for staff in the learning management system.
- Developing user instruction manuals and videos on technical topics including agency systems and approved software.
- Providing technical support to staff on agency approved software and hardware.
- Extracting data from the learning management system and designing reports for local monitoring of staff training progress.
- Skill with Microsoft 365 applications
- Skill in designing on-line and in-person training classes
- Skill in providing training in individual and group settings.
- Ability to communicate technical information effectively.
- Ability to accurately maintain training system for all staff.
- Skill in operating a variety of data processing equipment.
- Ability to interpret, detect, and respond to computer error messages and equipment malfunctions.
- 1-3 years of experience in computer software or hardware support
- 1 year of experience providing training
- Valid Driver's License
- High School Diploma or equivalent
- 1 or more years of experience providing classroom instruction on computer software or hardware
- 1 or more years of experience writing user instruction manuals on computer software or hardware
- 1 or more years of experience with TRAIN learning management system
- 1 or more years of experience with Health Management System (HMS)
- Fluent in Spanish
- Annual and Sick Leave benefits;
- Nine paid holidays and one Personal Holiday each year;
- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
- Retirement plan options, including employer contributions
- Flexible Spending Accounts;
- Tuition waivers;
- And more
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distributed computer systems specialist - St Petersburg, United States - State of Florida
Description
Requisition No:
Agency: Department of Health
Working Title: DISTRIBUTED COMPUTER SYSTEMS SPECIALIST
Pay Plan: Career Service
Position Number:
Salary: $ 1,665.30 bi-weekly
Posting Closing Date: 05/16/2024
Total Compensation Estimator Tool
Thank you for your interest in career opportunities with the Florida Department of Health in Pinellas County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team Applicants will be contacted directly if selected for an interview.
The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Pinellas County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its efforts and its vision To be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.
Distributed Computer Systems Specialist - IT Trainer
This position is responsible for providing information security and software training for all employees, contractors, volunteers, and students. Strong communication skills and software support experience are a must. This position is responsible for creating software training classes and conducting the training in person or via web conferencing. Skill with Microsoft 365 applications, including Outlook, Excel, Word, and Teams is necessary. This position provides technical support to staff on agency software and hardware.
Responsibilities include:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
Department of Health St. Petersburg center location
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section , F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
