Public Safety Dispatcher - Bushkill, United States - US National Park Service

Mark Lane

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Mark Lane

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Description

Duties:


  • Operates a multifrequency radio console, coordinating use of assigned radio frequencies.
  • Operate of National Criminal Information Network (NCIC), National Law Enforcement Communications System (NLETS) and State Criminal Information Networks.
  • Able to assess the priority of incoming calls and prioritize multiple occurring emergency calls.
  • Must be able to maintain the radio system, telephone system, and teletype system simultaneously.
  • Operate a complex radio and telephone system.
  • Have knowledge of various types of jurisdictions that affect certain types of responses and availability of resources.
  • Maintain status on resources and incidents.
  • Safeguard information ensuring appropriate dissemination of sensitive information.
  • Have ability to learn an extensive body of law enforcement, emergency medical, search and rescue, structural, and wildland fire dispatch policies and procedures to responds to a wide range of operational situations sufficient to solve unusual problems.
  • Use personal computers and word processing, spreadsheet, and database software programs.
  • Maintain records and logs of significant events.
  • Perform duties such as data entry, quality control, and preparation of statistical and other reports.
  • Assist law enforcement officers with investigations including computer search and prepare documents for arrests and or court.
  • Possess Knowledge of Emergency Services (Law Enforcement, emergency medical, Search and Rescue, and Fire
  • Monitor alarm systems including intrusion, fire, panic, and maintenance related systems.
  • Prepare a written record to capture all significant events occurring during the shift.
  • Assist in the development of dispatch operations plans and/ or guides for organizational source materials.
  • Have Proficiency in spelling, punctuation, and ability to use proper grammar.
  • Receive and evaluate all 911 telephone calls or other public emergency calls.
  • Retrieve critical Information from reporting parties. determines response priority and responds appropriately.
  • Maintain a smooth, uninterrupted flow of information between personnel in the field, and outside emergency organizations.
  • Ability to assess situations quickly, often under stress and with multiple conflicting priorities, to act decisively and bring incidents to a logical and appropriate conclusion.
  • Direct personnel to appropriate frequencies and prioritize radio traffic and related communications.
  • Speak with irate or irrational callers in a professional and nonconfrontational manner.

Requirements:


Conditions of Employment:


  • U.S. Citizenship required.
  • Meet Selective Service Registration Act requirement for males.
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Direct Deposit:
Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program
:

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Driver's License:

A valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record.

You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.

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Work Schedule:

You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
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Probationary Period:

If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period.


Qualifications:


  • All qualifications must be met by the closing date of this announcement05/06/2024unless otherwise stated in this vacancy announcement.
  • Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume
    MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or parttime or total number of hours worked (i.e., work 40+ hours a week, rather than indicating fulltime). If parttime, the hours must be annotated to be able to prorate the amount of qualified specialized experience.
  • To qualify for this position at the GS07 grade level, you must possess at least one or all of the following minimum qualifications by close of the announcement:
  • OR

Volunteer Experience:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.


Education:

There is no substitution of education for experience at the grade level(s) of this announcement.

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