Event Sales Manager - Santa Barbara, United States - Acme Ventures LLC
Description
:Who We Are:
Acme Hospitality is a growing restaurant group in Santa Barbara's arts and entertainment district, The Funk Zone that owns and operates several highly acclaimed and award-winning concepts.
Position Summary:
As the Event Sales Manager, you are responsible for closing deals and your role focuses on sales to reach budget goals by communicating company services and offerings to potential new clients.
You are responsible for daily communication internally and externally (client, vendors, community partners) and operations of private events and catering specifics for each of the Acme Hospitality establishments.
As the Event Sales Manager, you help plan marketing campaigns with the marketing department, plan and organize events, develop leads and oversee the Event Sales Associate and Event Captain for streamlined execution.
As the Event Sales Manager, you are responsible for a large majority of the Santa Barbara regional sales and must create sales strategies and implement streamlined communication between clients, in-house teams, upper management and marketing by creating SOPs.
The Event Manager Position is about being a dynamic team leader and setting a positive tone for all Acme Hospitality businesses to ensure the Event Department is running efficiently and profitably while delivering the highest level of hospitality.
This is a minimum 50-hour a week position over 5 shifts which demands evenings, weekends and holidays, particularly during the peak season and could require more than 5 shifts a week depending on the event schedule.
Management Team member qualities:
- A strong and committed work ethic with an everpresent enthusiasm.
- A passion for work and knowledge of food and beverage.
- Someone who can lead an entire team and takes pride in teaching others.
- Someone who is honest and has integrity.
- Ability to multitask under pressure with a smile.
- A true team player, proactive and always going above and beyond.
- An eye for detail, cleanliness and organization.
- Someone who is humble and always willing to learn and get better.
- Someone who has the ability to make appropriate decisions in adverse situations.
- Ability to question, bring ideas to the table, and desire to make changes to be the best we can be.
The overall role of the Event Sales Manager is to:
- Increase private event and catering sales and profitability and exceed budgeted financial benchmarks.
- Help create client and event offerings for added value and to increase revenue.
- Conduct the initial sales process and is the primary point of contact with clients and is responsible for communicating and selling our services, experiences and products.
- Responsible for closing sales defined by a contractual agreement.
- Help establish framework (e.g., collateral, logistics, pricing structure, etc.) for sales of new Acme Ventures private event spaces
- Oversee booking, planning and execution of private events and catering opportunities.
- Be a dynamic leader and role model for all Acme Hospitality businesses.
- Maintain a level of service and hospitality that proudly reflects the business.
- Maintain a positive and respectful work environment at all times.
- Hire and direct hospitality driven team members who reflect our brand.
- Lead, train, motivate and mentor all team members.
- Maintain a positive relationship and establish open lines of communication between BOH and FOH and across all Acme Hospitality businesses.
- Maintain cleanliness, safety, and organization of the restaurant.
- Build marketing strategies for all locations.
- Set the tone for the staff every shift for service.
- Follow all Acme management systems and policies.
- Comply with all applicable laws and guidelines in respect to federal, state and local agencies.
Specific Job Responsibilities and Tasks:
- Contact and respond to any and all inquiries within 2448 hours.
- Regularly follow up on pending inquiries and outstanding contracts.
- Conduct site tours, meet with and provide information to walkin guests inquiring about events.
- Create proposals, contracts and invoices for client review.
- Manage and maximize private event booking and catering calendar.
- Maintain client and booking information, including event details, client contacts, pending inquires etc.
- Manage, improve and refine the sales process, removing potential barriers.
- Generate reports and evaluate sales.
- Assist with obtaining menu information from each culinary team and accurately communicate to clients.
- Review daily and weekly staffing details with the scheduling manager at each restaurant
- Create, update and finalize Banquet Event Orders (BEO) for all onpremise events. Print and distribute to management and all relevant staff.
- Create, update and finalize BEO for all Catering orders. Print and distribute to management and all relevant staff.
- Provide support and complete tasks required for event preparation and execution
- Occasionally ove
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