Customer Service Representative - South Bend, United States - Indiana Farm Bureau

Indiana Farm Bureau South Bend, United States

3 weeks ago

Part time

Description

Customer Service Representative - Part Time South Bend , Indiana **Description**

**Responsibilities:**

Interact directly with our customers by providing product and service information.

Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc.

Determine the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies.

Coordinate problem resolution with appropriate departments.

Build strong customer relationships and deliver solutions and consistently go above and beyond to understand customer needs and expectations.

Works with guidance to organize, prioritize and oversee activities to efficiently meet business objectives, with a focus on continuous improvement.

**Requirements for Success:**

High School diploma or GED equivalent.

Ability to obtain Property and Casualty insurance license within first 2 years.

Insurance and/or claims background helpful.

Ability to develop strong communication skills that convey a clear understanding of the unique needs of different audiences.

Requires an understanding of numerical concepts to perform mathematical transactions.

Strong attention to detail and accuracy.

**IFBI Perks:**

An organization that values work/life balance

Paid Vacation/Sick Leave

401K w/ Match

Monday - Friday schedule

Potential for yearly bonus with possible payout up to 20% of salary

Contests and Incentives

Negotiable pay based on level of experience

Collaborate in a team environment

#FO

**Qualifications**

**Skills**

**Preferred**

**This position is 100% on-site.:** Novice

**Education**

**Required**

High School or better

**Licenses & Certifications**

**Preferred**

Property & Casualty

Job Category: Marketing

Job Type: Part-Time

5032 Miami St

South Bend, IN, USA, 46614

ReqID: INSUR003372

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