- cary , north carolina
- posted today
- $18 - $20.40 per hour
- temporary
- high school
- category business and financial operations occupations
- referenceAB_4525926
- Work schedule is Monday - Friday 11:30 am - 8 pm EST
- Must have at least 1 year of Call Center/Customer Service experience
- Accuracy and Detail Oriented are a MUST
- Ability to multitask
- Solid Customer Service skills
- Excellent communication skills are a MUST both verbal and written
- Ability to type with accuracy
- Solid technical abiility and able to learn new systems
- Microsoft Suite
- Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information.
- Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner.
- Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction.
- Update concise progress notes to ensure other roles within the workflow are able to quickly assess the status of the referral.
- Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
- Answer patient questions and concerns during refill scheduling and transfer to the clinical team (pharmacists and nurses) when appropriate.
- Identify and report adverse events (AEs) and product complaints (PCs) to clinicians to ensure patient's safety.
- Perform other duties as assigned (above tasks may vary slightly depending on the specific team/program requirements.)
- Customer Service
- Call Center
- Verbal Communication
- Written Communication
- Microsoft Office
- Years of experience: 1 year
- Experience level:
-
Customer Service Rep
1 week ago
Randstad North America, Inc. Cary, United StatesRandstad Strategic Accounts is looking for a business professional for a possible temp to hire Customer Service Rep opportunity with a leader in the healthcare industry. Must have Call Center/ Customer service experience and be familiar with medical Customer Service, Service, Ret ...
-
customer service rep
1 week ago
Randstad Cary, United StatesRandstad - JobID: customer-service-rep_cary [Customer Service / Guest Service / Retail Sales] Randstad is currently working with a reputable company to fill several Customer Service Rep positions. These are immediate openings and include permanent and temporary positions for full ...
-
customer service rep
2 weeks ago
Randstad Cary, United Statescustomer service rep. · + cary , north carolina · + posted 1 day ago · **job details** · summary · + $18 - $20.40 per hour · + temporary · + high school · + category business and financial operations occupations · + referenceAB_4525926 · job details · Randstad Strategic Accounts ...
-
customer service rep
1 week ago
Randstad Cary, United Statescustomer service rep. · cary , north carolina · posted 4 days ago · job details · summary · $18 - $20.40 per hour · temporary · high school · category business and financial operations occupations · referenceAB_ · job details · Randstad Strategic Accounts is looking for a ...
-
Customer service rep
1 week ago
Randstad Cary, United States TEMPORARY, Full timeRandstad Strategic Accounts is looking for a business professional for a possible temp to hire Customer Service Rep opportunity with a leader in the healthcare industry. Must have Call Center/Customer service experience and be familiar with medical terminology. If you are interes ...
-
Customer Service Rep
1 week ago
CornerStone Staffing Cary, United StatesCornerStone Staffing is hiring for 2 Healthcare Customer Support Reps in Cary, NC · Ideal candidate has familiarity with Heavy inbound calls, schedule refills, patients needing status updates, etc. · Work for one of the largest independent specialty pharmacies that specialize ...
-
Customer Service Rep
1 week ago
Randstad USA Cary, United States TEMPORARY, Full timeRandstad Strategic Accounts is looking for a business professional for a possible temp to hire Customer Service Rep opportunity with a leader in the healthcare industry. Must have Call Center/Customer service experience and be familiar with medical terminology. If you are interes ...
-
Guest Services Rep Part
2 weeks ago
Extended Stay Cary, United StatesExtended Stay Regency Parkway [Front Desk Clerk] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservatio ...
-
clinical service desk rep
1 week ago
Resource Logistics, Inc. Cary, NC , USA, United States· Job Title/Role Clinical Service Desk Rep. · Contract · remote work · Detailed JD (Pl share the Detailed Description, 1 liner JD will not work) · Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests. · Possess f ...
-
Customer Service Rep
4 days ago
Domino's Franchise Morrisville, United StatesJob Description · Job Duties · Uphold Dominos standards of grooming, uniform, and appearance · Promote pizza products, specials, and promotions · Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box pr ...
-
Customer Service Rep
1 week ago
Domino's Pizza LLC Morrisville, United StatesCompany Description · Job Description · Job Duties Uphold Dominos standards of grooming, uniform, and appearance · Promote pizza products, specials, and promotions · Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza ove ...
-
Customer Service Rep 1
1 week ago
TEKsystems Cary, United States Contract to RegularDescription: · Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries such as general prescription status or financial information. · Handle inbound and outbound calls to schedule medication delivery and paym ...
-
Customer Service Rep(08903)
6 days ago
Domino's Pizza LLC Cary, United StatesCompany Description · Job Description · Job Duties Uphold Dominos standards of grooming, uniform, and appearance · Promote pizza products, specials, and promotions · Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza ov ...
-
Customer Service Rep 1
2 days ago
TEKsystems Cary, United StatesJob Description · Job DescriptionDescription: · Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries such as general prescription status or financial information. · Handle inbound and outbound calls to sche ...
-
Customer Service Rep 1
4 days ago
TEKsystems Cary, United States: · Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries such as general prescription status or financial information. Handle inbound and outbound calls to schedule medication delivery and payment so that a ...
-
Customer Service Rep(08849)
1 week ago
Domino's Franchise Cary, United StatesJob Description Job Description Job Description Job Duties Uphold Dominos standards of grooming, uniform, and appearancePromote pizza products, specials, and promotionsReceive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza ove ...
-
Customer Service Rep(07480)
6 days ago
Domino's Pizza LLC Morrisville, United StatesJob Duties Uphold Dominos standards of grooming, uniform, and appearance. Promote pizza products, specials, and promotions. Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properl Customer Service, Service, Re ...
-
Customer Service Rep
1 week ago
Anderson Automotive Group Raleigh, United States**This position pays up to $18/hr, you will have a training schedule when you start. We are looking for someone who has complete flexibility Monday-Saturday because the hours or days could change depending on the service department needs.** · **We are looking for individuals who ...
-
Customer Service Rep
1 week ago
Applied Industrial Technologies Raleigh, United States** Customer Service Rep / Inside Sales** · Location: Raleigh, NC, US, 27610 · Company: 1110-Applied Industrial Technologies Customer service professionalsdont pass up this opportunity for a great opportunity with a global industrial distribution company that allows you to do fa ...
-
Customer Service Rep
1 week ago
Buildwithbmc Raleigh, United StatesCustomer Service Rep · Tracking Code Job Description If youd like to become part of an exciting, fast-paced organization, BMC is the company for you Military and Veterans encouraged to apply. · At BMC, the Customer Engagement Sales Representative facilitates, executes, and reso ...
customer service rep - Cary, United States - Randstad
Description
customer service rep.job details
summary
Randstad Strategic Accounts is looking for a business professional for a possible temp to hire Customer Service Rep opportunity with a leader in the healthcare industry.
Must have Call Center/Customer service experience and be familiar with medical terminology.If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you Positon is Hybrid so you MUST be able to work ONSITE occasionally.
NO Weekends Qualifications:
salary:
$18 - $20.4 per hour
shift:
First
work hours: 9 AM - 7 PM
education:
High School
Responsibilities
Randstad is a world leader in matching great people with great companies.
Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.
Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.
If you require a reasonable accommodation to make your application or interview experience a great one, please contactPay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.
In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.get in touch
we are here to help you with your questions.
RW
rosalind wells