Se Admin Assistant - Concord, United States - Fidelity National Financial

Fidelity National Financial

Verified Company

Concord, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

The SE Admin Assistant will partner with our Sales Executives by assisting them in assigned tasks related to performance of their sales duties.

Must be personable, demonstrate initiative, and have strong time management and organizational skills with attention to detail and the ability to work in a fast paced, high volume, time sensitive environment.

Duties:

Ability to multitask and manage time requests for different Sales Executives.
Support the Sales Executives by executing assigned duties per their request that is approved by management such as:
Explain product details and answer product related questions from real estate agents and contract holders.
Target marketing campaign assistance.
Schedule meetings, appointments, and/or presentations with brokers.
Provide online registration, ordering, marketing tools training to real estate agents.
Make outbound calls to real estate agents and transaction coordinators confirming warranty order details.
Assist with SE Helpdesk calls when necessary.
Perform other duties as assigned.

Requirements:

High school diploma or GED

Experience:

Two or more years of experience in a customer facing role.
Capable of maintaining professionalism and composure under pressure.
Proficient in MS Office
Word, Excel.
Attention to detail and problemsolving skills.
Ability to prioritize and meet deadlines.
Strong organizational skills and sound judgement.
Selfstarter with ability to effectively manage multiple priorities and adapt to change within a fastpaced business environment.
Excellent phone skills with the ability to cold call as needed.
Understanding of social media including Facebook, LinkedIn, Twitter, etc.
Strong interpersonal, written, and oral communication skills.
Basic knowledge of the real estate transaction process helpful.
Home warranty experience a plus.
Personal commitment to punctuality and attendance.
Ability to use company CRM database.
Bilingual in Spanish a plus.

Additional Information:

This position operates in a clerical office setting. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. The role routinely uses standard office equipment such as computers, phones, photocopiers, and mail equipment.

-
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position.