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    Host / Hostess - Restaurant - Boston, United States - Hilton Boston Logan Airport

    Hilton Boston Logan Airport
    Hilton Boston Logan Airport Boston, United States

    3 weeks ago

    Default job background
    Full time
    Description
    Description

    A Restaurant Host/Hostess is responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

    What will I be doing?As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
    • Welcome guests and ascertain their dining needs
    • Seat guests and manage the seating chart
    • Monitor restaurant activity to determine seating and dining flow
    • Perform opening and closing duties, as needed
    • Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
    • Ensure knowledge of menu
    • Respond to guest inquiries and requests in a timely, friendly and efficient manner
    • Assist fellow team members and other departments wherever necessary to maintain positive working relationships

    Qualifications

    What are we looking for?
    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline
    In addition, we look for the demonstration of the following key attributes:
    • Quality
    • Productivity
    • Dependability
    • Customer Focus
    • Adaptability
    What will it be like to work for Hilton?
    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

    About Hilton Boston Logan Airport:

    The possibilities are endless with a career at Hilton, the #1 Hospitality Company ranked by Great Place to Work. Come for the job, thrive in your career, and enjoy the journey of Making the Stay.
    As a global hospitality company with 19 world-class brands in 119 countries and territories, comprising more than 7,000 properties with one million rooms, we know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there's an extraordinary person working to make each Stay magical.
    A covered walkway directly connects us to Boston Logan Airport terminals A and E, and our free 24-hour shuttle covers all terminals, the subway, water taxi, and car rentals. Downtown Boston is four miles away, and Fenway Park is seven miles from our hotel. We have an indoor pool, 24-hour fitness center, and park-and-fly options.

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