- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone and answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting thirdparty claims.
- Obtains results and notes required for the patient's visit.
- Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Multitasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Scheduling
- Word processing
- Professionalism
- Quality focus
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Medical Recptionist
3 days ago
Christina M McAlpin MDA Prof Corp Los Angeles, United StatesJob Description · Job DescriptionMedical Receptionist Job Responsibilities: · Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. · Welcomes patients and visitors in person or on the telephone and answering or referring inq ...
Medical Recptionist - Los Angeles, United States - Christina M McAlpin MDA Prof Corp
Description
Medical Receptionist Job Responsibilities:
Medical Receptionist Skills / Qualifications: