- Serving patients by greeting and assisting them, scheduling appointments, and managing records and accounts
- Welcoming patients and visitors in person or over the phone, and handling inquiries
- Ensuring patients' satisfaction and optimal use of provider time and treatment rooms by scheduling appointments efficiently
- Keeping patient appointments on track, notifying providers of arrivals, and addressing service delays
- Providing support to patients, answering questions, and maintaining a welcoming reception area
- Maintaining organized patient information through filing and retrieval of records
- Managing patient accounts, including recording and updating personal and financial details
- Handling financial tasks such as recording charges, collecting payments, and managing insurance claims
- Preparing necessary results and notes for patient visits
- Maintaining patient confidentiality and upholding their rights
- Following operational policies and procedures, and suggesting improvements when necessary
- Supporting team efforts to achieve common goals
- Ability to multitask effectively
- Flexibility to adapt to varying situations
- Strong telephone communication skills
- Commitment to providing excellent customer service
- Efficient time management abilities
- High level of organization and attention to detail
- Experience with scheduling appointments
- Proficiency in word processing
- Professional demeanor and conduct
- Focus on delivering high-quality service
Medical Recptionist - Los Angeles, United States - Christina M McAlpin MDA Prof Corp
Description
Join Our Team as a Medical Receptionist!
We are currently looking for a dedicated Medical Receptionist to join our team. If you have a passion for healthcare and enjoy helping patients, this might be the perfect opportunity for you!