Patient Access Rep Iii Emergency Department - Pasadena, United States - Huntington Hospital

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Internal Workers - Please log into your Workday account to apply

  • Huntington Hospital Employee Login

Compensation Range:
$ $34.00 / Hour


Department:
856000 Admitting


Expectations:


This role is responsible for working with physician offices, Huntington's ancillary departments, Case Management, and Business Office to provide an exceptional patient experience.

The position has a strong focus on outstanding customer services skills, exceptional verbal and written communication, conflict management and service recovery and service attitude.

Works with mínimal supervision, always projecting a positive, and upbeat attitude. Greets patients with a courteous and professional demeanor to obtain feedback on their hospital experience. In this role, the individual will be expected to float to all areas within Patient Access.


EDUCATION:
High school diploma or equivalent. Some college experience preferred


EXPERIENCE/TRAINING:
Minimum of three years of experience in healthcare financial counseling preferred. Must have strong organization and customer service skills.


SKILLS:
Typing 35 wpm required.

Must pass competency tests on a regular basis.


Worker Type:
Regular

Full time


Shift:
Evenings

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