Servpro Restoration Operations Manager - North Bethesda, United States - SERVPRO of North Bethesda/Aspen Hill/Rossmoor

SERVPRO of North Bethesda/Aspen Hill/Rossmoor
SERVPRO of North Bethesda/Aspen Hill/Rossmoor
Verified Company
North Bethesda, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Benefits:


  • 401(k)
  • 401(k)
matching

  • Bonus based on performance
  • Company car
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Profit sharing
  • Training & development
  • Vision insurance
  • Wellness resources

Benefits

SERVPRO of North Bethesda/Aspen Hill/Rossmoor offers:

  • Competitive compensation
  • $90, ,000 annually, promotion based on performance after 1 year of employment, and bonuses for referring new work
  • Superior benefits 401K with company matching, company vehicle, sick leave, vacation leave, paid holidays
  • Career progression growth within the management chain and quarterly performance reviews
  • Professional development paid and onthejob training
  • Health, Life, Vision and Dental available
  • And more_ As the Restoration Operations Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This frontline management position leads their team to operational excellence.

Key Responsibilities

  • Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
  • Negotiate customer and/or client approval of project scope and estimate
  • Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
  • Review job site documentation to support the services provided and ensure proper client requirements and billing process
  • Maintain written communication with customers, teammates, vendors, and insurance representatives
  • Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:


  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Provide priority response to potential customers
  • Participate in recruiting, hiring, and training restoration teammates

Position Requirements

  • Valid driver's license
  • High school diploma/GED; Associate degree or Bachelor's degree preferred
  • At least 3 year of management and/or supervisory experience
  • At least 5 years of industry experience
  • IICRC certification preferred.
  • Xactimate software experience

Skills/Physical Demands/Competencies

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
  • All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever._
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