- Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.
- Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
- Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
- Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
- Actively solicit increases in coverage or rounding out accounts at every service contact.
- Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
- Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system
- Hold the insurance license required by NY state and have a minimum of 1 year personal lines insurance account management
- Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
- Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations.
- Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
- Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
- Technology and Computer proficiency including agency management systems.
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
-
Customer Service Representative
2 weeks ago
PLS Financial Services Staten Island, United States Regular Full timeOverview · : Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They also sell company products and services. The CSR is accou ...
-
Customer Service Representative
2 weeks ago
Steven Pante - State Farm Agent Staten Island, United States Full timePosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-b ...
-
Member Services Representative
1 week ago
Supreme Fitness Group Staten Island, United StatesSupreme Fitness Group - JobID: [Guest Service / Front Desk] As a Member Services Representative at Supreme Fitness Group, you'll: Assist members with their inquiries and concerns; Provide exceptional customer service by addressing and resolving issues promptly; Maintain accurate ...
-
Patient Service Representative
3 weeks ago
Summit Health Inc Staten Island, United StatesThe Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at City. MD. The person in this position is responsible for registering patients and coordinating with the res Patient, Representative, Serv ...
-
Customer Service Representative
4 weeks ago
Larissa Buerano - State Farm Agent New York, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · Larissa Buerano - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm ...
-
Customer Service Representative
5 hours ago
MMC Group Staten Island, United States**Job Details** · **Call Center** · Customer Service Representative Staten Island, Posted: 2/13/2022 Job Description Job ID#: 52459 · Job Category: Call Center · Positions Available: 47 · **MMC Group is seeking to identify candidates that meet the following:** **Client Servi ...
-
Customer Service Representative
4 weeks ago
Staff My Agency Staten Island, United StatesEric Safarian - State Farm Agency, located in Staten Island, NY is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. · If you have ...
-
Customer Service Representative
3 weeks ago
Eric Safarian - State Farm Agency New York, United StatesJob Description · Job Description Eric Safarian - State Farm Agency, located in Staten Island, NY is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established ...
-
Customer Service Representative
2 weeks ago
Conduent Staten Island, United StatesAbout Conduent: · Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them. You have an oppor ...
-
Customer Service Representative
2 weeks ago
Steven Pante - State Farm Agent New York, United StatesJob Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping ...
-
Patient Service Representative
1 day ago
Summit Health Inc Staten Island, United StatesAbout Our Company · We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. · Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and vi ...
-
Patient Service Representative
1 day ago
Lenox Hill Radiology Staten Island, United StatesJob Description: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its pe ...
-
Customer Service Representative
9 hours ago
Larissa Buerano - State Farm Agent New York, United StatesJob Description · Job DescriptionBenefits:Paid time off · ROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Larissa Buerano - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a s ...
-
Customer Service Representative
2 weeks ago
Larissa Buerano - State Farm Agent New York, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Larissa Buerano - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agenc ...
-
Customer Service Representative
4 weeks ago
Eric Safarian - State Farm Agent New York, United StatesJob Description · Job DescriptionPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...
-
Customer Service Representative
2 weeks ago
Michael Tharian - State Farm Agent New York, United StatesJob Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...
-
TSA Customer Service Representative
1 day ago
Staples Staten Island, United States**TSA Customer Service Representative** · **Function: Retail Locations** · **Address: 1885 Hylan Blvd.** · **City / State: Staten Island, NY US** · **Date Posted: February 8, 2022** · **Type: Full-time** · **Permanent / Contract: Regular** · **Job Number: ** · Staples Con ...
-
Guest Service Representative
1 week ago
Marriott International, Inc New York, United States**Información Adicional** Pay: $27.00-$29.00/hour · **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** W New York - Times Square, 1567 Broadway, New York, New York, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación rem ...
-
Guest Service Representative
2 weeks ago
Marriott International, Inc New York, United States**Información Adicional** Pay: $ $28.00/hour · **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** W New York - Times Square, 1567 Broadway, New York, New York, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?* ...
-
Member Services Representative
3 weeks ago
Supreme Fitness Group Staten Island, United StatesSupreme Fitness Group - JobID: [Guest Service / Front Desk] As a Member Services Representative at Supreme Fitness Group, you'll: Assist members with their inquiries and concerns; Provide exceptional customer service by addressing and resolving issues promptly; Maintain accurate ...
Allstate Insurance Personal Lines Customer Service Representative - Staten Island, United States - NAPAA
Description
Job DescriptionThe Personal Lines CSR at Allstate Insurance is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Responsibilities
Becoming an Insurance Professional
Insurance Professionals go by many names: Brokers, Underwriters, Claims Representatives, Adjusters, Actuaries, etc. No matter the name, what they all have in common is a calling to help prepare people for the future.
NAPAA members understand the value of customers. They recognize that treating customers fairly and honestly is the only way to enjoy lasting success. Consumers can take comfort in knowing that, in terms of the qualities they seek in an insurance agent, NAPAA member agents are among the best there are.
As there is an upcoming worker shortage in the Insurance industry, the demand for Insurance Professionals is growing every day Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of the agency. All inquiries about employment at this agency should be made directly to the agency location, and not to NAPAA.
Allstate Insurance Personal Lines Customer Service Representative professionals in Staten Island
-
avery singleton
life insurance agent