Memory Support Program Manager - Phoenix, United States - The Terraces of Phoenix - a HumanGood community

The Terraces of Phoenix - a HumanGood community

Verified Company

Phoenix, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Under limited supervision, the Memory Support Program Manager coordinates the memory support program to ensure that the physical, social & emotional needs of the residents and their families are met.

As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

Work Duties

Supervises Team Members in the Memory Support; supervision includes management of work schedules, hiring, training, evaluating, employee development, coaching, discipline, salary increases, and adjustments;
Collaborates with Clinical partners to coordinate resident moves and transfers within the Memory Support;
Assure that resident profile is completed (prior to movein preferable; no later than 3 business days after movein) and shared with team members;
Provides orientation for new residents and family members;
Conduct and promote support and/ or educational groups for residents/ families;
Communicates with resident family members to provides information regarding residents' daily life as appropriate;
Conducts Memory Support team member meetings, makes recommendations for training and communications and system improvements;
Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
Monitors and focuses on nonpharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
Collaborates with Dining Team Members to ensure dignified dining experience
Maintains readiness for licensing and accreditation survey;
Participates in Safely You Huddle Calls, reviews falls and responses to falls; ensures permission for Safely You is obtained from families (in agreement) and maintains documentation of permission;
Ensures Wandergard system (when in place) functions per guidelines;
Leads and/ or participates in resident related meetings (Resident Review Committee Meetings, Care Plan Meetings, Family Meetings, etc.)
Completes required state training programs for Memory Support;
Manage department budget including census targets and purchases supplies as needed
Attends inservice training workshops and meetings as required;

Qualifications:

Education

High School Diploma or equivalent;
Bachelor Degree preferred

Experience/Training

Must have at least 3 to 5 years prior related experience with people living with dementia and at least 1 year of supervision experience.
Prefer 2+ years' experience in assisted living management.

Certificates, Licenses, Registrations

First Aid certified and CPR training required

As one of the largest nonprofit owner/operators of senior living communities in the country, we are more than just a place to work.

We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU_.

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Full-Time Team Members:

20 days of paid time off, plus 7 company holidays (increases with years of service)
401(k) with up to 4% employer match and no waiting on funds to vest
Health, Dental and Vision Plans

- start the 1st of the month following your start date
- $25 per line Cell Phone Plan