Jobs

    Project Manager 1 - Bloomington, United States - Singota Solutions

    Singota Solutions
    Singota Solutions Bloomington, United States

    2 weeks ago

    Default job background
    Description
    JD032
    Job title: Project Manager 1
    Department: Client Services
    Location: Bloomington, IN (Hybrid role: Remote but must be local in order to come onsite as needed)
    Position Type: Full-time, 40 hours/week, exempt

    General Description including Skills and Physical Activity Requirements:

    Project Manager 1:

    • Understand client needs, scope, plan, and prepare standard to complex project plans/proposals for all company service offerings.

    • Own and drive from kick-off to completion the successful execution of multiple client projects for all company service offerings.

    • Ensure alignment on project requirements and that services are delivered to clients right the first time, on-time, and on-budget, while minimizing risks.

    • Motivate teams, manage, and appropriately prioritize workload across multiple clients, projects, and work activities to meet business commitments, deadlines, client expectations, and project goals.

    • Maintain and build strong, trusted, client relationships, serving as a primary contact for clients.

    • Establish and lead project communication internally and externally, including team meetings (kick-off, progress updates, closing) and other communication touch points, as necessary to coordinate and monitor project activities across all team members.

    • Track project and client-driven performance metrics and use them to improve systems, processes, and customer service.
    • Use Singota Solutions systems and standard project management techniques and tools to appropriately
      identify, prioritize, and manage all aspects of multiple client projects for all company service offerings including:
    o Tasks
    o Scope
    o Risks
    o Action items
    o Decisions
    o Milestones
    o Timelines
    o Deliverables
    o Change management

    • Provide a customer experience that embodies the Singota culture of high trust, high accountability and high performing teams and promotes personalized, responsive, respectful, trusted, and transparent client interactions and issue resolution.

    • Accurately invoice clients based on transactional volume and resource utilization.

    • Co-host client visits.

    • Safeguard and promote high client satisfaction/retention and appropriately direct client feedback.

    • Forecast existing client demand for input into the Sales & Operations Planning process.

    • Act as the voice of the client for internal operations, quality, and business planning.

    • Comply with quality and safety management systems including requirements for documentation, training, system use, SOPs, processes and procedures.

    • General support required of a company where everyone is expected to perform multiple tasks both inside and outside their department to meet the needs of the business

    Requirements

    Characteristics and skills required include:

    • Independent and self-directed work ethic; good judgment and strong decision-making skills

    • Excellent communication and presentation skills – oral and written. Ability to communicate effectively and professionally across various audiences and organizational levels.

    • Unwavering personal integrity and accountability

    • Positive and action-oriented; driven to continuously improve and willing to go the extra mile

    • Excellent time management, organization skills, and ability to manage multiple priorities with high attention to detail.

    • Quick to get up to speed, invigorated by challenges, and readily accepts change in a fast-paced, deadline driven, work environment

    • Strong team orientation with ability to lead and influence others

    • Commitment to sales, operations, quality, and exceptional customer service with an innate desire to succeed

    • Strong business acumen, strategic, and analytical skills

    • Ability to travel to client sites, conferences, and trade shows

    • Ability to creatively problem solve, and resolve issues and conflicts

    Work Experience & Education Requirements:

    • Advanced degree (M.S. or Ph.D.) in pharmaceutical science, biology, chemistry, business management or engineering with at least 1+ years in a project management role in the pharmaceutical and/or biotechnology industry.
    OR

    • B.S. degree in pharmaceutical science, biology, chemistry, business management or engineering with at least 3+ years in a project management role in the pharmaceutical and/or biotechnology industry.
    OR

    • B.S. degree in pharmaceutical science, biology, chemistry, business management or engineering with at least 5+ years in a role in the pharmaceutical and/or biotechnology industry.
    AND

    • Demonstrated knowledge of the drug development process. Previous aseptic drug product manufacturing experience, preferred.

    • Experience building customer relationships and business networks.

    • Proficiency in Microsoft Office software suite

    • Proficiency in project management techniques and tools/software, including MS Project

    • Experience using ERP and CRM systems

    Benefits

    Singota Solutions is an Equal Opportunity Employer
    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Tuition reimbursement
    • Vision insurance
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