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IT Service Desk Specialist $25 Per
1 week ago
Commerce Casino Commerce, United StatesCommerce Casino is the world's largest card casino offering more than 200 tables. Established in 1983, the casino values its staff of over 2,500 employees and is proud to be known as "Where the World Comes to Play." Commerce Casino offers a comprehensive benefits package to inclu ...
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Customer Service Specialist
2 days ago
RUSH Copley Medical Center Aurora, United StatesFunction as the "hub" of the department communication flow and maintains the general office environment for EVS. Responsible for supporting the EVS staff and delivering quality service and safety to the patient and family as well as employees. · **Position Requirements**: · - Hig ...
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Retail Service Specialist
6 days ago
O'Reilly Auto Parts Westminster, United StatesCompensation Pay Range:$ $19.00The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assis ...
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Retail Service Specialist
2 weeks ago
O'Reilly Auto Parts Federal Heights, United StatesO'Reilly Automotive Federal Blvd [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas o ...
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Senior Customer Service Specialist
1 week ago
Service Experts Westminster, United States: Location: Denver, CO · Why You Should Join the Service Experts Team? · Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional gr ...
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patient service specialist
1 week ago
Select Medical Corporation Arvada, CO , USA, United StatesOverview · Patient Service Specialist · Arvada, CO · Job Description · When patients enter our centers in Arvada, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient ...
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Patient Service Specialist
1 week ago
Select Physical Therapy Arvada, United StatesOverview: · Patient Service Specialist · Arvada, CO · Job Description · When patients enter our centers in Arvada, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patien ...
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patient service specialist
1 week ago
Select Medical Arvada, CO , USA, United StatesPatient Service Specialist · Arvada, CO · Job Description · When patients enter our centers in Arvada, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and b ...
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Customer Service Specialist
6 days ago
BRAD HALL COMPANIES Arvada, United StatesJob Details · Job Location · SP Arvada - Arvada, CO · Position Type · Full Time · Travel Percentage · None · Job Shift · Day · Job Category · Customer Service · Description · Job Summary · Support and assist in various administrative tasks. In addition, support warehou ...
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Customer Service Specialist
5 days ago
i2i Workforce Arvada, United StatesWe are looking for someone that loves learning new things and desires variety in their daily work Being a locally owned small business, everyone here does a variety of jobs. You may be involved in any of the following roles from day-to-day. · Answering phones. · Being the first ...
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Automotive Sales Associate
1 day ago
Beach Cities Toyota Westminster, United StatesJob Summary: The Automotive Sales Associate/ Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and supported through the car-purchasing process. · **ABOUT US** · Beach ...
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Peer Recovery Specialist Ft
1 week ago
Affiliated Sante Group Westminster, United States**Caroll County/Sante** · Location**:Westminster, MD** · Position**:Peer Recovery Specialist** · Status**:Full time** · Make an impact in the community you call home with Sante's compassionate and experienced Carroll County Crisis Response Team. · **Who We Are**: · Santé is a dyn ...
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Crisis Specialist
1 week ago
Affiliated Sante Group Westminster, United States Part timePosition: Crisis Specialist · - Mobile Part time/Weekends · Location: Westminster, MD · Status: Part time/Weekends · Shift: 9-5 or 4-12 midnight · Do you have crisis intervention experience? Come join our compassionate and experienced Carroll County Crisis Response Team · Sante i ...
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Receiving Specialist
1 week ago
Strouse Westminster, United States_**Receiving Specialist**:_ · **Schedule**:Monday - Friday, 7:00am - 3:15pm or Monday - Thursday 7:00am - 5:15pm · **Summary/Objective**: · The Receiving Specialist position is in the logistics department and is responsible for all incoming material and is a key player in making ...
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Rn / Lpn Weekend Supervisor
6 days ago
Atlee Hill Skilled Nursing & Rehabilitation Center Westminster, United StatesSign-On Bonus up to $10,000 · Atlee Hill is a wholly owned subsidiary of LifeBridge Health, the outstanding clinical and administrative teams at Atlee Hill have the support of some of the most recognized clinical specialists in the Greater Baltimore Region and an unparalleled net ...
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Mobile Crisis Clinician
2 days ago
Affiliated Sante Group Westminster, United StatesSign on bonuses available · Do you have crisis intervention experience? Come join our compassionate and experienced Carroll County Crisis Response team · **Who We Are**: · Santé is a dynamic and leading community-based behavioral health services organization. Our job is to offer ...
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Customer Service Representative
4 days ago
English American Tailoring Westminster, United StatesThe Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. · - **Duties/Responsibilities**: · - Collects and enters orders for new or additional products or services. · - Fields customer questions and complaint ...
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Customer Service Representative
1 week ago
English American Tailoring Westminster, United StatesThe Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. · - **Duties/Responsibilities**: · - Collects and enters orders for new or additional products or services. · - Fields customer questions and complaint ...
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Dental Assistant
1 day ago
Aspen Dental Westminster, United States Full timeAt Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When ...
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Geriatric Nursing Assistant
5 days ago
Atlee Hill Skilled Nursing & Rehabilitation Center Westminster, United StatesWe offer our employees a generous compensation package including a sign-on bonus ranging from $3K up to $5K (depending on experience level). We also offer **shift differentials** in the **evening of $1 per hour,** **overnight of $1.50 per hour** and **Weekends of $2 for day shift ...
Customer Service Specialist - Westminster, United States - Service Experts
Description
:Location:
Denver, CO
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees.
Service Experts Company Perks and Benefits for YOU
Generous PTO provided:
20 paid days off within your first year of employment (vacation & national holidays) 25 paid days off after your 2nd year of employment No layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.
Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs We provided wellness program options for free employee medical Company-provided smart phone, tablet, uniform plan, and tool replacement program We'll make you better at what you do with our internal Training Academy Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions Company-paid employee Life Insurance with options for YOU and your Family Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work Supplemental benefit programs such as:Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in
HVAC:
Service Experts Heating, Air Conditioning, & Plumbing
Position Summary:
The Customer Service Specialist handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution.
Key Responsibilities:
Answers incoming phone calls from customers and assists call or routes call to appropriate person Maintains good customer relations and ensures that all calls meet Service Experts' standards Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions) Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues Maintains customer records by updating account information Accurately dispositions calls in call monitoring software Adheres to CPI compliance regulations when taking payments over the phone Updates capacity planner whenever calls or booked, rescheduled or cancelled Works with Sales and Service Coordinator to improve accuracy in scheduling and speed of response Communicates with customers on the status of service calls Assists with dispatching as needed Continually maintains working knowledge of all company products, services, and promotions Working with dispatch to improve accuracy in scheduling and speed of response Reliable attendance and on-time job performance Performs similar/other duties as needed or assigned Qualifications:
High school diploma or equivalent with 1 year experience working in customer service or other customer-facing environment Experience or training the use of computers and related systems in an administrative office environment Must be able to multi-task and work effectively in fast-paced and constantly changing work environment.
Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness.Excellent customer-service, communication, and interpersonal skills Effective communication skills to communicate with customer and to resolve customer i sues, complaints, or concerns Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner.
Ability to communicate with a diverse customer population.Ability to work effectively in both a team and an independent environment Ability to make decisions based on established guidelines and procedures Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence Effective organizational and time-management skills.
Must be able to prioritize work based on service demands An understanding and knowledge of the HVAC/Refrigeration Industry is an asset Minimum- $31,881 to Maximum- $47,821
Customer Service Specialist professionals in Westminster
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Eugene Engram
Administrative Assistant/Mailroom Manager
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Jonah Romero
film/video editor