Sales - Contractor Specialty Representative - Galena Park, United States - USG Corporation

USG Corporation

Verified Company

Galena Park, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Freelance

Description

USG is an industry-leading manufacturer of building products and innovative solutions.

For over 120 years, Chicago-based USG has developed award-winning wall, ceiling, flooring, sheathing, and roofing products that enable customers to build outstanding spaces where people live, work, and play.

With over 8,700 employees across North America and operations around the world, we are steadfastly committed to our core values:
safety, innovation, quality, integrity, service, diversity, and efficiency.

We're big enough that our professionals have the resources to make a difference, yet small enough that you're not just a number.

You'll work on key initiatives and build strong relationships across the company that will position USG for growth into the future.

USG offers work-life balance, specialist and general/managerial career paths, promotion from within, exceptional benefits, and incredible long-term career opportunities for the right professional.

Each year, we have hundreds of employees who celebrate milestone anniversaries with us.

***: The Contractor Specialty Representative - Bilingual (Spanish) - will work with an existing Gypsum team with a focus on promoting USG Joint Compound products. This position applies extensive product, technical, and installation expertise to promote USG Systems and establish strong relationships with gypsum contractors, installers, and dealers. In addition, providing installer training, project management, jobsite assistance and collaborate effectively with USG gypsum sales team, local market representatives, and key channel customers.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES
Includes the following and performs additional responsibilities as assigned.

Convert nonUSG contractors by conducting job site visits and performing job site product demonstrations to communicate the benefits of USG products and services.
Ensure successful product installation by providing field support for large, specialized jobs.
Assist gypsum sales in conducting effective sales calls by performing handson training and demonstrations, soliciting feedback on USG products and services, and making technical or product recommendations that benefit customers and USG.
Act as a consultant to the customer base by working with customers to address daytoday challenges in inventory, distribution, projects specifications and other related areas; and approaches these issues from a consultative selling perspective, looking for ways that USG can develop stronger partnership with each.
Provides feedback and followup on job site visits, training, and demonstrations by acting on customers' requests, communicating pertinent information to other USG departments, and completing the appropriate administrative duties.
Influences the quality of USG customer service by identifying gaps in sales representatives technical and product knowledge and recommending training.
Improves sales and profits by assisting in the communication of new product information to the regions and providing feedback to product management.
Assists the product management group in developing strategies by contributing relevant information on USG and competitors' product usage and market trends and setting product and customer specific goals for the assigned region.
Field led person in product development or improvement, working closely with USG research formulator as needed.
Based on product strategies, build contractors preference for key products (i.e. Joint Compound, Paper Faced Bead, and Drywall Grid while acknowledging opportunities for other products to promote within the USG portfolio.
Coordinate and assist training and mockups for promotion of SE430 product.
Delivers effective product training / demonstrations by reviewing training needs, preparing training logistics and materials, soliciting, and communicating feedback, and following up on additional training needs.
Ensures customers' product satisfaction by providing support and resolving job site project issues.
Improves customers satisfaction by frequently communicating with sales representatives regarding job sites, customers training sessions, issues, and resolution of issues.
Ensures accurate documentation of customer visits by entering all pertinent information into weekly call log report and job trial forms.
Ensures the appropriate materials are on site for training (e.g., samples, literatures, demonstration products )

KEY QUALIFICATIONS:

Education

Travel Requirements

Travel time up to and over 75% servicing respective market and within the assigned region.
A valid driver's license is required.

Experience

Minimum five (5) to ten (10) years construction industry or businesstobusiness sales experience.
Experience with territory management preferred.
Sales and demonstration/installation expertise, industry knowledge and sales aptitude or experience.

Required Skills: