program coord - Portland, United States - Metropolitan Family Service

Description

Job Details

Job Location
Oliver ES - Portland, OR

Position Type
Full Time

Education Level
4 Year Degree

Salary Range
$50, $52,488.00 Salary/year

Travel Percentage
Negligible

Job Shift
Day

Job Category
Nonprofit - Social Services

Description

Metropolitan Family Service

Position Description


Position Title:
Program Coordinator (SUN Site Manager)


Location:
Oliver Middle School


Reports To:
Program Manager


Dept/Program:
Community Schools


FTE:
hours/week)


Status:
Exempt


Created:
March 2024


Job Number:
PCO0311


General Description:
Metropolitan Family Service position descriptions are guidelines. They are not intended to identify every task that an employee will be asked to complete. They are intended as a general outline of the essential work responsibilities and qualifications of the position.


Values:
We use creative and proactive problem solving to build and sustain dynamic community-based programs and quality services.

We believe in the potential of families and individuals at all life stages and focus on prevention, wellness, and independence.

We build strong relationships by collaborating with our funders, partners, and highly trained volunteers, always striving for an extensive commitment to diversity


CORE VALUES
Equity & Social Justice
Values working in a multi-cultural, diverse environment
Values and supports inclusion and program access for clients
Supports agency goals for reducing disparity in outcomes for communities of color
Adopts anti-racism approaches to services by understanding and acknowledging systemic and individual racism and privilege

Collaboration
Ability to work effectively in collaboration within all program areas of MFS as well as other agencies
Ability and commitment to work effectively within a team-dependent environment and provide leadership and support to staff to demonstrate effective team dynamics
Ability to work and communicate effectively with a broad range of individuals and groups
Ability to connect position roles and agency mission

Teamwork
Ability to work independently and to collaborate with other MFS staff and volunteers and to model effective teamwork skills
Ability to proactively problem-solve and resolve conflict
Ability and commitment to continuous quality improvements and innovation of program
Ability to effectively manage and maintain confidential and sensitive information
Experience in program development and effective training techniques for staff
Commitment to participate as a member of the Program Management and Management Teams
Ability to work independently and to collaborate with other MFS staff and volunteers to model effective teamwork skills
Commitment to provide overall agency program support to ensure excellence in programs and delivery of services


General Function:

Under the general supervision of the Program Manager, the Program Coordinator is responsible for day to day operations, long-term visioning, relationship building, safety alignment, overall communication and program quality of the Oliver Middle School SUN Community School Program.

Program Administration
Minimum of two years of experience in program development and administration
Knowledgeable about youth development (theory and practice)
Experience in developing and managing budgets
Advanced knowledge and competency to operate a personal computer. Advanced competency in using Word, Excel Google Suite and various database programs
Possesses strong verbal and written communication skills
Ability to manage multiple projects simultaneously
Possesses excellent time management and organizational skills
Possesses excellent classroom and behavior management skills
Possesses excellent written and verbal communication skills
Ability to effectively manage and maintain confidential and sensitive information
Ability to recognize and manage critical incidents within program and/mandatory reporting regulations and responsibilities
Ability and commitment to continuous quality improvements and innovation of program

Supervision
Experience and thorough understanding of effective communication and supervision skills
Effective understanding of employment laws, rules and regulations
Ability to provide necessary information in a timely manner to staff and volunteers
Ability to set quality standards for programming and ensure adherence to standards
Abilities and experience in development and supervision of academic enrichment and/or recreational programs
Demonstrates continued accountability for effective, timely and consistent supervision of staff and volunteers

Teamwork
Ability to work independently and to collaborate with other MFS Program Coordinators and to model effective teamwork skills


Essential Duties and Responsibilities:

In collaboration with school administration, staff, advisory committees, families and grant partners, the Site Manager will develop core services to address the academic, enrichment, recreation, leadership, and social service needs of students and their families.

The services must be developed to meet the needs of a culturally diverse school
Oversee all aspects of extended day activities - aligning services of community partners, school-led activities and MFS activities into one comprehensive model
Maintain a full understanding of site specific programing and offerings that are provided for students,staff, community partners and members.

Implement a referral process for families and students to access resources and services from SUN Youth Advocate and Family Resource Navigator.

Recruit, hire, and supervise a diverse group of staff and volunteers, provide leadership and create a sense of team
Attend Internal and/or external training to learn, gather and share program quality tools and skills with site specific program staff
Survey and assess community needs and strengths
Develop and maintain strong and positive relationships with school administration, staff, students, families, and community partners
Ensure ongoing communication with parents/caregivers is consistently managed
Recruit and coordinate appropriate local community providers to offer their services on site and maintain those relationships with strong communication and follow-through
Craft and uphold partner agreements and memorandums of understanding with community organizations
Coordinate the implementation of family involvement and adult education opportunities that engage and empower a diverse group of parents, guardians and community members in the school
Conduct outreach to students and families to inform them of available resources and events and to recruit program participants via in person and virtual platforms
Provide information and assist with linkages to broader community and social service resources
Role model positive behavior and create strong connections with individual students, caregivers, staff and community partners
Ensure regular, consistent and ongoing safety protocols are maintained at all times within program and during the after school program
Support healthy student transitions into and out of the school, including summer programs
Meet regularly with the Family Leadership Team, school Principal, SUN and School staff, and Community Partners
Stay closely connected with the school staff to best support student and family needs.
Facilitate relationships between community partners and school staff

Perform administrative tasks, including organizing and facilitating meetings, drafting an annual/Mid year work plan and budget, compiling and disseminating program and MFS information, data collection and writing and submitting required progress reports .

(monthly/quarterly and yearly)
Responding to emails and calendar invites in a timely manner.
Supervision of Program Assistant, Family Resource Navigator, AmeriCorps member, temporary Activity Leader staff and volunteers.
Provide leadership and development opportunities for a team of temporary staff, including coordinating recruitment, hiring, training, and supervision of Activity Leaders and volunteers
Attend regular supervision meetings with MFS Program Manager
Actively participate in all agency and program meetings, training and retreats
Work directly with MFS Human Resources Department regarding hiring, employee performance and employee relations issues
Organize, submit and maintain personnel records and documentation as required
Provide data and written reports as required on a quarterly basis and or as needed

Effectively and consistently market the organization, communicating about MFS and its programs in a way that is both compelling and on message.

Follow marketing guidelines in place when communicating with staff, volunteers, clients, partners, and potential supporters
Comply with Metropolitan Family Service policies and procedures as outlined in the Employee and Supervisory Handbooks

Qualifications


Knowledge, Skills and Abilities Required:
Minimum of two years of experience in program development
Experience in managing budgets
Experience in effective supervision of staff and volunteers
General understanding of employment laws, rules and regulations
Experience in developing and supervision of academic enrichment and/or recreational programs
Experience with Middle School students and a public school setting
Experience in multitasking and prioritizing task
Experience working in collaboration with a variety of agencies and programs
Ability to work independently and to collaborate with other MFS Program Coordinators
Ability to communicate effectively with a broad range of individuals and groups
Experience in Google Docs,Sheets and Calendars


Education and Experience Requirements:
Minimum of a BA or BS in public service, recreation or human services related field; MSW or MA preferred; or equivalent, related experience
Experience working in school based academic enrichment, recreation or social services programming is preferred
Fluency and ability to communicate effectively in languages in addition to English is strongly preferred


Other Requirements:
Personal transportation allows for travel within the Portland Metropolitan area in a timely manner.

If driving a personal vehicle must maintain a valid driver license for the state of residency, personal auto liability insurance coverage and a driving record permitting coverage under the agency auto liability policy.

Work Environment:
Work is normally performed in an office environment and/or at other locations as deemed necessary. May require occasional early morning, weekend or evening work. Position requires ability to sit for extended periods as well as stand occasionally. Position requires use of computer, telephone, fax machine, copier and may require accessing locations by use of stairs.

MFS requires all employees and volunteers to complete a criminal background check.

We review the results of all background checks individually and consider all of the circumstances of any issues that arise in a background check during the hiring process.

Metropolitan Family Service is committed to building a diverse workforce to broaden and deepen our work in the communities we serve.

We strongly urge candidates from communities of color, disability, LGBTQIA2S+ linguistically diverse populations, older adults and military veterans to consider application to our positions.

MFS is an Equal Opportunity Employer.

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