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Wilmington

    IT Specialist - Wilmington, United States - Cynet Systems

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    Description
    Job Description:
    • The position will be responsible for developing dashboards and reports for School Business Services as well as operational areas within the department.
    • The position will build relationships and work collaboratively with internal partners (senior management, service owners, PMO) as well as organizational stakeholders to identify relevant data sets and structure data for analysis and develop solutions of interpretation (programmatically) that are beneficial through the analysis of data and lead in the improvement, efficiency, and effectiveness of services delivery.
    • The Application Systems Analyst II (Power BI Data Visualization Analyst) will develop and deliver visual dashboards, reports, and infographics that assist in understanding and the communicating operational performance data.
    • The dashboards and reports shall be published for both internal Agency organizations as well as external stakeholders (General Assembly, Fiscal Research, Public Schools) as applicable.
    • The position will design engaging and interactive business insight dashboards using Power BI or Tableau and possess the knowledge and experience on data visualization best practices, with a focus on enhancing interaction and experience.
    • Maintain data and analytic model structures that support goals in a data-driven government.
    • Perform analysis of data sets in support of operational performance improvements.
    • Translates data analytics into coherent reports and presentations for internal and external stakeholders.
    • Establish new reporting dashboards that are interactive, creative, and have professional visual graphics.
    • Integrate data sources through programmatic interfaces (Python/APIs) for efficiency.
    • Participate in gathering requirements and collaborating with customers to understand business problems and find the best way to visualize outcomes.
    • Participate as a value-added contributor within the Agency as a whole.
    • Ability to develop a solution data architecture to support business and financial models.
    30% Power BI Development:
    • Serve as a Power BI Data Visualization Analyst - Application Systems Analyst II and technical agent for DPI working with the School Business Division.
    • Provide development expertise related to Power BI.
    • PrProvidingevelopment expertise in implementing DPI needs to be related to Agency School Business Reporting related to Public School UERS files.
    • Provide development expertise and conversion support coordination related to transitioning from a legacy mainframe and Access-based system to a new data environment leveraging Power BI, Microsoft Fabric, etc.
    • 20% Internal Customer Relations Management/Strategic Consulting and Planning.
    • Understand and leverage organization units, business drivers, and business needs.
    • Ensure customer satisfaction with agency IT services.
    • Establish and manage a clear communication strategy with all business units.
    • Consult with other sections within Technology Services to enhance service delivery.
    15% Technology Services Business Management:
    • Aid in identifying and implementing standard IT products and services based on customer needs.
    • Assist with proactively identifying and implementing best practices (e.g. Azure best practices as they relate to leveraging Power BI).
    • Provide input and training for agency reporting activities.
    Competencies Knowledge Skills and Abilities:
    • Experience with any Microsoft Office Suite product, and financial systems.
    • Experience in analyzing data.
    • Experience in written communication such as Standard Operating Processes (SOP) and/or, Reports, and/or Manuals.
    • Background with BI tools and systems such as Power BI, Tableau, and SAP.
    • Prior experience in data-related tasks.
    • Understanding of the Microsoft BI Data Visualization Stack.
    • Mastery of data analytics.
    • Should be proficient in Power BI development.
    • Be familiar with MS SQL Server BI Stack tools and technologies, such as SSRS and TSQL, Power Query, MDX, PowerBI, and DAX.
    • Analytical thinking for converting data into relevant reports and graphics.
    • Capable of enabling row-level data security.
    • Knowledge of Power BI application security layer models.
    • Ability to run DAX queries on Power BI desktop.
    • Proficient in doing advanced-level computations on the data set.
    • Excellent communication skills are required to communicate needs with clients and internal teams successfully.
    • Strong communication skills to interact with business owners, operations team members, production, support, implementation, infrastructure, and development teams.
    • Ability to develop long-range strategic alternatives and build client support for the organization s objectives.
    Education and Experience Required:
    • Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Math, or Engineering or related technical degree from an appropriately accredited institution and two years of experience in business application consulting or development.
    • Bachelor's degree with some computer coursework from an appropriately accredited institution and three years of experience in business applications consulting or development.
    • Associate's degree in computer programming from an appropriately accredited institution and three years of experience in application consulting or development; or an equivalent combination of education and experience such as.
    • 5-7 years of technical experience working with data for analysis and reporting utilizing Power BI.
    • Experience with analysis through automation and the use of Python, SQL, R, and/or Java.
    • Experience with data management, database administration, and common data interfaces (API).
    • Data presentation skills (reporting) with experience in Microsoft Power BI and the ability to translate business requirements into productive dashboards and reports.
    • An understanding of complex student information and financial systems is a plus.


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