- Client Communication/Support: Act as a primary point of contact for clients, addressing inquiries, concerns, providing information about products or services, troubleshooting, problem-solving, and resolving issues they may encounter with products or services.
- Account Management: Manage client accounts and ensure timely delivery of products or services.
- Relationship Building: Cultivate and maintain strong relationships with clients through regular communication and proactive engagement to enhance client satisfaction and loyalty.
- Sales Support: Collaborate with sales teams to identify opportunities for upselling or cross-selling products or services to existing clients.
- Documentation and Reporting: Maintain accurate records of client interactions, transactions, and inquiries, and generate reports as necessary to track client engagement and satisfaction levels.
- Training and Education: Provide training and support to clients including conducting presentations when necessary.
- Any other job-related duties as may be assigned by SVP of Client Services.
- Feedback offered from clients, teammates, and leaders in the company.
- Teammate's ability to meet deadlines while managing various responsibilities.
- Positive results/remarks on annual performance evaluations.
- College degree required. An Insurance & Risk Management degree is a bonus.
- Property & Casualty/Life & Health insurance licenses are required. If candidate is not currently licensed, required coursework and exams will be scheduled to successfully secure licenses soon after date of hire.
- Proficiency with Microsoft Office Suite applications is required and ability to quickly adapt to internal proprietary agency system.
- Highly effective communication skills, including written, verbal, group and presentation-based.
- Persuasion and negotiation skills.
- Problem-solving abilities.
- Analytical skills to understand complex coverage details and Underwriting guidelines.
- Innate interpersonal skills to build rapport with prospective and existing clients, and also to develop successful working relationships across internal functional areas.
- Utilize essential time management and organizational skills to succeed in semi-autonomous, fast-paced sales environment.
- Team-oriented enthusiasm, with ability to effectively work independently under moderate supervision and guidance.
- Polished professional and self-starter with ambition, excellent work ethic and ability to successfully work with and alongside colleagues, peers and business partners at all levels.
-
Service Associate
3 days ago
First Merchants Bank Fort Wayne, United StatesAs part of this role, you will: Provide excellent customer service by: Responding to customer requests for banking transactions. Answering customer inquiries and problems with solutions that meet the customer's current needs. Continually building cus Teller, Associate, Retail, Se ...
-
Food Services Associate
2 weeks ago
The Fort Wayne Rescue Mission Ministries Inc Fort Wayne, United StatesFood Services Associate · Our Mission Statement: · "To provide through the power of Jesus Christ, a home for the homeless, food for the hungry and hope for their future." · We have a full-time opening for a Food Services Associate at The Fort Wayne Rescue Mission. Hourly rate st ...
-
Food Services Associate
4 days ago
The Fort Wayne Rescue Mission Ministries, Inc. Fort Wayne, United StatesFood Services Associate · Our Mission Statement: · "To provide through the power of Jesus Christ, a home for the homeless, food for the hungry and hope for their future." · We have a full-time opening for a Food Services Associate at The Fort Wayne Rescue Mission. Hourly rate st ...
-
Client Services Associate
4 weeks ago
Simplex Fort Washington, United StatesJob Description · Job DescriptionWhile we prefer someone local to Fort Washington, PA, about 30 minutes North of Philadelphia, PA interested in working in a hybrid environment, we are open to a well-qualified candidate who is 100% remote. · Our client is a Registered Investment ...
-
Customer Service Associate
3 weeks ago
Once Upon A Child - Wayne IN Fort Wayne, United StatesJob Description · Job DescriptionOnce Upon A Child Fort Wayne: Where Play Never Grows Up · Are you passionate about kids, love finding treasures, and have a knack for making everyone feel welcome? · Once Upon A Child Fort Wayne is more than just a resale store; it's a magical pla ...
-
Customer Service Associate
2 weeks ago
Trane Technologies Fort Wayne, United StatesAt Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges an ...
-
Food Services Associate
2 weeks ago
The Fort Wayne Rescue Mission Ministries Inc Fort Wayne, United StatesFood Services Associate · Our Mission Statement: · "To provide through the power of Jesus Christ, a home for the homeless, food for the hungry and hope for their future." · We have a full-time opening for a Food Services Associate at The Fort Wayne Rescue Mission. Hourly rate sta ...
-
Customer Service Associate
2 weeks ago
Trane Technologies, plc Fort Wayne, United StatesAt Trane Technologies. TM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to l Customer Service, Sales Assoc ...
-
Customer Service Associate
3 weeks ago
Once Upon A Child Fort Wayne, United StatesOnce Upon A Child Fort Wayne: Where Play Never Grows Up · Are you passionate about kids, love finding treasures, and have a knack for making everyone feel welcome? · Once Upon A Child Fort Wayne is more than just a resale store; it's a magical place where childhood dreams come ...
-
Food Services Associate
1 week ago
The Fort Wayne Rescue Mission Ministries Inc Fort Wayne, IN, United States Full timeFood Services Associate · Our Mission Statement: · "To provide through the power of Jesus Christ, a home for the homeless, food for the hungry and hope for their future." · We have a full-time opening for a Food Services Associate at The Fort Wayne Rescue Mission. Hourly rate s ...
-
Food Service Associate
1 week ago
The Fort Wayne Rescue Mission Ministries Inc Fort Wayne, IN, United States Full timeFood Services Associate · To provide through the power of Jesus Christ, a home for the homeless, food for the hungry and hope for their future." · We have a full-time opening for a Food Services Associate at The Fort Wayne Rescue Mission. Hourly rate starting at $17/hour plus sh ...
-
Customer Service Associate
2 weeks ago
STEM Talent Solutions Fort Washington, United StatesJob Description · Job Description3 - 4 week position, could get extended. · Onsite · M-F 9am -5:30pm · Good for college student · Job Duties: · Must be competent in excel and data entry systems · Prior Customer Service Experience, Phone Experience, Computer Skills and ability to ...
-
Customer Service Associate
1 week ago
WEI Fort Wayne, United StatesWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSR ...
-
Spa Sales and Customer Service Associate
1 week ago
Hand and Stone Massage and Facial Spa - Allen Allen, United StatesHand and Stone Massage and Facial Spa in Allen is looking for an energetic Spa Sales Associate**:an enthusiastic individual who knows how to communicate and loves interacting with people. This is a customer service and sales job.** · **Responsibilities for this role include**: · ...
-
Sales & Customer Service Associate
2 weeks ago
Massage Envy Bluffton, United States Regular Part timeOverview · Where Better Careers Begin · Massage Envy Bluffton 1019 Fording Island Road Bluffton, SC 29910 · Do you have a passion for helping others? At the Massage Envy Bluffton franchise, we support and inspire you to be your best while we work together to help clients feel t ...
-
RN Emergency Department
4 days ago
Lutheran Downtown Hospital Fort Wayne, IN, United States*Lutheran Downtown Hospital of Fort Wayne, Indiana is looking for Registered Nurses (RN) for our new hospital* · *Benefits:* · * 100% licensure/certification reimbursement · * Tuition Reimbursement · * Student loan repayment · * Sign On Bonus Eligible · * Insurance starts on Day ...
-
Restaurant Supervisor
3 weeks ago
White Lodging Fort Wayne, United States**Restaurant Supervisor - Conner's Kitchen + Bar** · **Job Description** · Summary: Reporting the Restaurant General Manager the Restaurant Supervisor will be manager the daily operation and will be measured by the results of the service, associate engagement and guest experien ...
-
Sales Professional
1 week ago
SCI Fort Wayne, United StatesOur associates celebrate lives. We celebrate our associates. · Consider the possibilities of joining a Great Place to Work · Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Care Specialist serves famil ...
-
Food & Beverage Supervisor
3 weeks ago
Hampton Inn & Suites Fort Wayne, IN Fort Wayne, United StatesJob Description · Job Description · Summary: · The Food and Beverage Supervisor ensures that the restaurant is opened in a timely and orderly fashion. The Food and Beverage Manager oversees smooth restaurant operation including staffing, set-up, service and break down ensuring ...
-
Retail Store Manager
5 days ago
New Balance Fort Washington, United States Full timeWho We Are: · Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foste ...
Client Services Associate - Fort Wayne, United States - Brown & Brown, INC.
Description
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
American Specialty Insurance & Risk services, Inc. ("American Specialty") is a nationally- recognized Managing General Underwriter serving the nation's Sports, Leisure and Entertainment industries.New teammates at American Specialty will experience a welcoming culture where collaboration, independent/critical thinking and supportive teamwork are essential to our success.
To accommodate our continued growth, we are seeking to add a new Client Services Associate to our high-caliber and talented Client Services team.
This is a full-time, non-exempt (hourly) position and offers both a generous benefit package and incentive programs. This position reports to our Senior Vice President of Client Services.POSITION SUMMARY:
The Client Services Associate position supports the development of profitable new and renewed business accounts across all market segments, or within targeted, assigned program segments, with the overall objective of contributing to the company's annual premium and revenue growth targets.
In addition, this role further develops and promotes the marketplace's awareness of the American Specialty brand, products and services in an engaging and professional manner.
ESSENTIAL DUTIES:
Required Education/Experience/Licensing:
Required Skills & Abilities:
American Specialty Insurance & Risk Services, Inc. is a proud member company of the Arrowhead Programs Division of Brown & Brown, Inc.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
