Insurance Consultant - Florham Park, United States - ADP

ADP
ADP
Verified Company
Florham Park, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.


We strive for every interaction to be driven by our
CORE values
: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.


We are looking for a driven individual with strong communication skills to join our team as an
Insurance Consultant

What you'll do:


  • Insurance Consultants provide customer support via phone and digital channels, including but not limited to answering client questions and concerns related to coverages, plan comparisons, employee deductions, employee enrollment, billing, and benefit platform support.
  • Answer participant level questions and provide selfservice guidance related to benefit eligibility, networks, coverages, and prescription/doctor search.
  • Process requested policy changes and enrollments with Insurance Carriers and General agencies.
  • Investigate, research, analyze and resolve complex client issues and advise clients based on group health market and product knowledge.
  • Identify and provide recommendations on additional lines of coverage and agency managed benefits administration tools.
  • Understand ADP products inclusive of payroll and ADPIA relationship.
  • Develop and maintain effective written and verbal communication to ensure satisfaction and world class service.
  • Achieve and maintain agreed upon levels of service.
  • Maintain all required insurance licenses and complete required appropriate continuing education courses.
  • 13 years of relevant insurance industry experience preferred.

Requirements:


  • At least two years of client service experience
  • Very strong communication skills.
Bachelor's Degree


Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
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