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    Server Assistant - Knoxville, United States - Ruths Chris

    Ruths Chris
    Ruths Chris Knoxville, United States

    1 week ago

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    Description

    ** Server Assistant (Busser)**

    **Job Category****:** Tipped employee **Requisition Number****:** SERVE005837 Showing 1 location **Job Details**

    **Description**

    Get ready for the BEST JOB you ever had

    **What We Offer:** Flexible and predictable scheduling, competitive pay, significant Team Member discounts, competitive health and vacation benefits, an inclusive work environment committed to diversity, structured career development, and growth opportunities.

    **What We Ask**: Come to work each shift with a great attitude and ready to contribute to the success of the team, be willing to learn from your Coach how to excel at your job, and work with us to create an environment where everyone feels welcome and is able to experience the *Sizzle* that is the Ruths Chris experience.

    We are looking forward to talking with you.

    **ESSENTIAL JOB FUNCTIONS:**

    1. Reports to work on time as indicated on the work schedule. Uniform meets restaurant

    requirements and is maintained and clean. Practices positive personal hygiene and cleanliness

    habits during all work shifts.

    2. Obtains station assignments from hostess/host or Manager on Duty at the start of the work shift,

    correctly completes all assigned opening and sidework duties in a timely manner.

    3. Sets-up and restocks service stations before, during and after service; restocks glassware, ice and

    other items needed for the bar.

    4. Serves water, bread, and butter to guests in assigned area immediately upon being seated. Serves

    refreshments regularly throughout the dining experience.

    5. Removes dishes, silverware, glassware, and all other items when guests are finished using them.

    Replaces items as needed for next course.

    6. Returns dirty dishware, glassware, utensils and linen to the dishwashing area; sorts items

    according to the decoy system, placing them in prescribed area for proper disposition.

    7. Clears all table items after Guest is finished and has left table.

    8. Resets vacated tables according to the procedures stated in the RCSH training materials.

    9. Communicates to the service staff any requests or needs of the Guest.

    10. Assists service and steward staff in spot cleaning in dining room, as needed.

    11. Performs all closing duties/sidework before end of shift.

    12. Supports other Front-of-House positions as needed, providing a seamless Guest experience to all

    Guests.

    13. Follows all national, state, and local safety, health, and sanitation guidelines as specified by the

    restaurant.

    14. Performs all duties and maintains knowledge of all standards and procedures, as stated in the

    RCSH Employee Training Packet Server Assistant.

    15. Additional duties as assigned.

    **COMPETENCIES/PERSONAL CHARACTERISTICS:**

    Guest First Mindset

    Demonstrates a Guest first mindset, placing a high priority on the Guest experience

    Interacts regularly with Guests, demonstrating a genuine interest in Guests, and ensuring a

    superior dining experience for all Guests

    **JOB REQUIREMENTS:**

    Excellent customer service skills and a strong work ethic

    Understanding of proper food handling and sanitation procedures

    Server Assistant

    Job Description

    **PHYSICAL DEMANDS:**

    While performing the duties of this job, the team member must be able to stand, walk, talk, and

    hear for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly

    Ability to read, speak, and understand communication in English

    Must be able to lift, handle and carry (e.g., trays, small wares, and equipment) at a minimum of

    35 pounds on a frequent basis

    Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent

    basis

    Must be able to communicate effectively and listen attentively

    **WORK ENVIRONMENT:**

    Position involves work on afternoons, nights, weekends, and holidays, as required

    Must be able to work in an environment subject to loud noises from restaurant equipment an machinery, fumes, odors, dust, and smoke

    Temperature extremes range from working near 1800-degree Fahrenheit to working in a walk-in

    freezer of -10-degree Fahrenheit

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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