Chevrolet/gmc General Sales Manager - Springfield, United States - BALISE MOTOR SALES COMPANY

BALISE MOTOR SALES COMPANY

Verified Company

Springfield, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

General Sales Manager
The General Sales Manager effectively oversees the various sales and financing teams in the dealership. They are responsible for meeting/exceeding new and used vehicle gross/volume objectives on a daily, monthly and annual basis. The GSM ensures that number of units sold produce sufficient gross to meet store profit objectives.

This Manager will also hold the utmost professionalism through consistent and positive interaction with customers and other dealership staff.

Able to lead the daily operation of a dealership consisting of sales consultants, finance and insurance professionals, while also providing direction and support to management
Develop and implement strategies for success; communicate and run sales meetings.
Coaches and manages team members for top performance
Manages and tracks sales team commissions, addresses concerns or questions related to commissions and pay
Deals with performance challenges quickly, directly and with respect and professionalism
Maintains professional relationships with store team members
Model and implement practices to support a customer first approach to retailing
Contribute to training and development of the associates within the dealership.
Engage customers early in the sale to maximize each opportunity; close deals whenever necessary.
Exhibit a professional management style that sets an example for enthusiasm, productivity and accountability.
Be accountable for daily performance metrics in sales, appointments, and call followups.
Develops annual sales goals, monitors performance against goals and develops plans for improvement when performance falls short
Develops annual budget for controllable expenses, monitors and develops plans for improvement when performance falls short
Sets appropriate front and back gross profit objectives
Maintains aged inventory per company guidelines
Determines size and mix of used inventory based on demand and availability
Manages the collection of factory rebates in a timely fashion
Manages and safeguards cash from customer purchases
Maintains current knowledge of all local, state and federal rules and regulations regarding customer interactions, environmental issues, sales transaction and safety concerns
Develops and maintains effective Customer Retention programs and processes
Manage and measures effective Prospecting and Referral programs
Reviews all deal settlement paperwork for completeness and accuracy
Manages the vehicle delivery process to ensure the highest level of customer education and service
Resolves issues with customers and looks for ways to satisfy the customer with the intent of developing customer loyalty
Measures the results of advertising and promotions
Ensures that thorough Used Vehicle Appraisals are conducted following company guidelines

Environmental & Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear.
While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds
A current valid driver's license and insurability rating is required
This position may require up to 10% travel

Benefits Include:

Health, dental, life and disability insurance
401(k) with company match
Flexible spending accounts
Paid Time-Off
Employee discounts on service, parts and vehicles
Must have previous automotive management experience
Automotive Sales experience 35 years
Successful Finance and/or sales manager experience preferred
Excellent communication and high CSI
Strong Interpersonal skills outgoing personality with expertise at developing relationships
Excellent appearance, verbal/written communication, strong negotiation, and presentation skills
Demonstrated Leadership abilities
Demonstrated success with growing sales volume and total dealership net profit
Valid Driver's License and insurability rating is required
ADP experience is a plus