- Provisioning, deploying, monitoring, patching and upgrading enterprise cloud software. Working closely with the development team to ensure the successful deployment of software packages.
- Support of production systems and replication of customer issues on test systems to diagnose and repair without jeopardizing customer data or operations.
- Defining and implementing regular maintenance and health monitoring procedures.
- Work effectively with staff in all areas of the business, escalating when appropriate to management and/or R&D. Take into account technical and commercial relationships with end-users, partners and service providers.
- Gradually take over the responsibility of SecOps Team Lead
- Participate in a 24-7 Out of Hours call out rotation.
- Cost Management of solution and services.
- Experience in supporting web based software provided as a service
- Experience with scripting in Linqpad, Powershell or similar
- Experience administering databases (Microsoft SQL) and basic querying
- Knowledge of Windows server and client technology
- Knowledge of network principles (IP addressing, firewall rules, network security groups etc)
- Efficient, effective and respectful communication skills both with customers and within internal departments. Including;
- Excellent written and spoken English
- Good listener, able to identify and validate assumptions
- Able to use effective questioning to confirm understanding of a customer problem and then provide help to solve it
- Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment
- Multi-tasking and time-management to prioritize and switch between varied tasks
- Focused and calm under pressure
- Careful record keeping
- Able to use initiative and to work effectively both independently and as part of a team
- Be able to obtain security clearances (CJIS)
- Experience of Programming (e.g. C#)
- Scripting experience in Linqpad, Powershell or similar
- Experience with Azure (AZ900 and AZ104 certifications)
- Experience with Postman or Fiddler
- Understanding of .Net applications
- Knowledge of Linux Operating System
- Experience with ServiceNow (SNOW) ticketing system.
- Knowledge share with ability to document learned skills.
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IT Operations Engineer
Found in: Lensa US 4 C2 - 3 days ago
Jane Street New York, United StatesAbout the Position · We are looking to hire a IT operations engineer to provide technical support for users of our automated and manual trading environments, which include a mix of in-house and third party applications. Technology is central to our business, and you'll play a cr ...
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Operating Engineer
Found in: Lensa US P 2 C2 - 4 hours ago
Jones Lange Lasalle, Inc. New York, United StatesJLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most Engineer, Operations, Propert ...
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Operating Engineer
Found in: One Red Cent US C2 - 2 days ago
DTE Energy Atlantic City, United StatesDTE is one of the nation's largest diversified energy companies. Our electric and gas companies have fueled our customer's homes and Michigan's progress for more than a century.And as Michigan's largest source of renewable energy, we're creating a cleaner, healthier environment t ...
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IT Operations Engineer
Found in: Lensa US 4 C2 - 3 days ago
Uniswap Labs New York, United StatesThe Uniswap Protocol is the largest decentralized trading and automated market making protocol (often called a DEX, "Decentralized Exchange") on Ethereum. · The Uniswap Labs team was a major contributor to the Uniswap Protocol and now focuses on building a suite of products to s ...
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IT Operations Engineer
Found in: Lensa US 4 C2 - 2 days ago
Notion, LLC New York, United StatesAbout Us: · We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them e ...
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IT Operations Engineer
Found in: beBee S2 US - 3 weeks ago
Notion New York, United States Full timeAbout Us: · We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them ev ...
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Security Operations Engineer
Found in: Lensa US 4 C2 - 7 hours ago
Franklin Fitch New York, United StatesSecurity Operations Engineer - New York (Hybrid) - $250,000 · Amazing Security Operations Engineer opportunity, as part of an organisation that is a true game changer in the Financial Services sector. · This is a Director level position within the organisation, seeing you repor ...
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Engineering/Operations Manager
Found in: Lensa US 4 C2 - 2 days ago
Insero Talent Solutions New York, United StatesInsero Talent Solutions is recruiting a Site (Engineering/Operations) Manager for an electronics manufacturing company in Rochester, NY. · GENERAL RESPONSIBILITIES: · Reporting to the President, the Site Manager has broad responsibilities. In general, monitor and analyze the or ...
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Security Operations Engineer
Found in: Lensa US 4 C2 - 3 days ago
Tradeweb New York, United StatesTradeweb's Security Operations team is on the front lines, protecting Tradeweb's client and employees from the constantly evolving threat landscape. This role will lead in supporting and enhancing our existing Security Operations program as part of our transformation into a hybri ...
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Security Operations Engineer
Found in: Lensa US 4 C2 - 20 hours ago
Averity New York, United StatesWant to work for a company that is changing the future of transportation? Our cutting-edge self-driving vehicle company has developed a revolutionary platform that powers our fleet of passenger vehicles. Our advanced technology allows for a seamless and safe driving experience wi ...
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Technical Operations Engineer
Found in: Lensa US 4 C2 - 2 days ago
Roku New York, United StatesTeamwork makes the stream work. · Roku is changing how the world watches TV · Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform tha ...
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Security Operations Engineer
Found in: Lensa US 4 C2 - 20 hours ago
Motion Recruitment Partners LLC Jersey City, United StatesA cutting-edge technology with a focus in the pharmaceutical industry is hiring a Security Operations Engineer that can toe the line between SecOps and DevOps. This company has an AI platform that integrates with clients existing infrastructure so there will be exposure to variou ...
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Engineering/Operations Manager
Found in: Talent US 2A C2 - 50 minutes ago
Insero Talent Solutions New York, United StatesInsero Talent Solutions is recruiting a Site (Engineering/Operations) Manager for an electronics manufacturing company in Rochester, NY. · GENERAL RESPONSIBILITIES: · Reporting to the President, the Site Manager has broad responsibilities. In general, monitor and analyze the orga ...
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Security Operations Engineer
Found in: ZipRecruiter Test10P US C2 - 2 days ago
SoHo Dragon New York, United StatesJob Description · Job DescriptionSalary: · SoHo Dragon represents a large non-profit client that needs to hire a Security Operations Engineer. This role is 100% remote. · Description: · As a Security Operations Engineer you will be responsible for · maintaining and enhancing th ...
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Senior Systems Operations Engineer
Found in: Appcast US C2 - 4 days ago
PRI Technology New York, United StatesRole: Senior Systems Operations Engineer - VP · Full-time/Permanent role, with bonus and benefits · Hybrid Remote in NYC - 3 days/week onsite. · We are looking for an IT Infrastructure Operations Systems Engineer who will play a crucial role in optimizing and automating our IT in ...
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Network Operations Center Engineer
Found in: Lensa US 4 C2 - 4 days ago
Logicworks New York, United StatesLogicworks, a fast-growing cloud computing and managed hosting firm located in New York, NY, is seeking a Network Operations Center Engineer to join our team. The NOC Engineer is the primary interface with the customer for all technical issues and is responsible for monitoring Lo ...
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AWS Cloud Operations Engineer
Found in: Lensa US 4 C2 - 5 days ago
Fides Info Sys, Inc. New York, United StatesOnly U.S. Citizens with Top Secret Clearance should apply. · FIDESis looking for anAWS Cloud Operations Engineerwith an active Top Secret Clearance. · TheAWS Cloud Operations Engineer is responsible for ensuring the efficient, secure, and stable operation of our cloud infrastru ...
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Network Operation Center Engineer
Found in: Lensa US 4 C2 - 2 hours ago
Insight Global New York, United StatesNetwork Operation Center Engineer · Pay: $80,000 - $85,000 per year · Location: On-Site in Jonesboro, AR · Duration : · Full- Time Opportunity · Desired Skillset: · - 5-10 years of NOC or networking experience · - Experience in route/switch from Juniper Networks (JNCI) , Ciena ...
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Senior Systems Operations Engineer
Found in: Lensa US 4 C2 - 3 days ago
PRI Technology New York, United StatesRole: Senior Systems Operations Engineer - VP · Full-time/Permanent role, with bonus and benefits · Hybrid Remote in NYC - 3 days/week onsite. · Are you the right applicant for this opportunity Find out by reading through the role overview below. · We are looking for an IT In ...
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Programmatic Technical Operations Engineer
Found in: Lensa US 4 C2 - 4 days ago
Outbrain New York, United StatesWe are Outbrain.We're one of the world's largest content recommendation platforms, delighting audiences with engaging, personalized content recommendations while serving as the primary engagement partner and platform for the world's top digital media companies. Outbrain is seekin ...
Senior Cloud Operations Engineer - Hoboken, United States - NICE
Description
At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will light a fire within you.
So, what's the role all about?
This is a rare opportunity to work with an innovative product launching in an area new to cloud services. The primary focus is deploying, maintaining and supporting state of the art cloud-deployed solutions for digital evidence management for Public Safety customers worldwide.
Assisting product teams to successfully introduce new products/versions. Champion supportability and preventative action on behalf of our customers.
How will you make an impact?
Have you got what it takes?
You will have an advantage if you also have:
Enjoy NICE-FLEX
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.