Security Officer - Keene, United States - P2E - New Hampshire Group

Description

$500.00 Sign On Bonus

MUST HAVE VAILD DRIVERS LICENSE IN GOOD STANDING

Position Overview:
We are seeking vigilant and dedicated individuals to join our casino security team as Casino Security Officers.

As a Casino Security Officer, you will play a critical role in maintaining a safe and secure environment for our guests, employees, and assets.

Your strong sense of responsibility, excellent communication skills, and ability to handle challenging situations will contribute to the overall safety and integrity of our casino operations.

Responsibilities:

• Maintain a constant presence throughout the casino premises to deter and detect potential security threats, including theft, fraud, disturbances, and unauthorized access.
• Guest and Employee Assistance:
• Customer Service Skills are a must. You will be on the floor, interacting with guests on your shift.
• Provide a visible and reassuring presence for guests and employees, assisting them with inquiries, directions, and any securityrelated concerns.
• Respond promptly and professionally to customer service requests, maintaining a courteous demeanor at all times.
• Emergency Response:
• Take immediate and appropriate action in emergency situations, such as medical incidents, fire alarms, or other safety threats, following established protocols and procedures.
• Coordinate with emergency personnel, law enforcement, and other relevant parties as needed.
• Incident Reporting and Documentation:
• Accurately document security incidents, accidents, and observations, preparing detailed reports for management and future reference.
• Maintain accurate records of shift activities, incidents, and other relevant information.
• Adheres to all aspects of the Anti-Money Laundering (AML) Program and its regulations; including, but not limited to, Suspicious Activity Reporting and Customer Identification requirements.
• Access Control and ID Verification:
• Monitor access points to ensure only authorized personnel and guests enter designated areas.
• Verify identification of individuals, such as employees, visitors, and vendors, in accordance with casino policies.
• Asset Protection:
• Safeguard casino assets, including cash, chips, and equipment, by implementing security measures and protocols.
• Assist with the escorting of highvalue transactions and movements within the casino.
• Crowd Management:
• Ensure orderly and safe conduct of guests and visitors.
• Training and Compliance:
• Participate in ongoing training programs to stay current on security procedures, emergency response protocols, and casino policies.
• Maintain a strong understanding of relevant laws and regulations related to casino security operations.

Qualifications:

• High school diploma or equivalent; additional education or training in security or law enforcement is a plus.
• Proven Customer service skills, as guest interaction in a must.
• Proven experience in security roles, preferably within the casino or hospitality industry.
• Strong understanding of security practices, emergency response procedures, and guest service principles.
• Excellent communication skills, both verbal and written, with the ability to interact with diverse individuals and diffuse potentially volatile situations.
• Ability to work in an environment exposed to secondhand smoke, moderate to loud noise levels and varied light levels including flashing lights.
• Ability to work independently and collaboratively within a team, demonstrating professionalism and integrity.
• Physical fitness and ability to stand, walk, and perform security duties for extended periods.
• Certification in CPR, First Aid, or other relevant emergency response training is beneficial.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Your role will be vital in ensuring a secure and enjoyable experience for all who visit our casino. Join the Revolution


Compensation:
Starting $17/hr


Job Types:
Full-time, Part-time


Pay:
$19.00 per hour


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• Under 1 year

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Security: 1 year (preferred)

License/Certification:

• Driver's License (required)

Shift availability:

• Day Shift (preferred)
• Night Shift (preferred)
• Overnight Shift (preferred)

Ability to Commute:

• Keene, NH preferred)

Work Location:
In person