Stretch Professional - Lincoln, United States - StretchLab Twelve Bridges

StretchLab Twelve Bridges

Verified Company

Lincoln, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Lead Flexologist Job Description
StretchLab is seeking an experienced health/fitness professional with leadership aspirations to lead our team of stretching therapists, or Flexologists.

This is an amazing opportunity to propel your fitness career in a new modality that is taking the fitness industry by storm.

Your goal is to be the "right hand" person to your GM. Your GM retains general operational oversight of the studio. Below are the key areas that you need to influence and execute in your role. You will receive training and guidance into these sections. Must have at least 1 year of experience working as a Flexologist.
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New Flexologist Onboarding: Ensuring every member has a quality experience on the bench with every Flexologist. This process starts right when a new team member is hired. Every Flexologist needs adequate training and attention before attending their FTP workshop. Post-FTP it is imperative good habits are reinforced and bad ones are addressed and corrected. This time period encompasses the first 90 days of employment, this is a key time period in the employee's development.
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Studio Experience Quality Control and Operations: Our prospects and members deserve a high quality experience every time they visit the studio. Understanding what that experience should look like is imperative. From there, being a resource to your team member's to guide them to executing this experience is a key function to a StretchLab studio.
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Monthly Meeting Rhythms: Our prospects and members deserve a high quality experience every time they visit the studio. Meeting rhythms with your leadership team (Franchise Owner/GM) will be imperative to running the studio. GMs and Lead Flexologists of studios meet on a weekly basis to discuss outstanding business. For the Lead Flex, that relates to the information above. Additionally the Lead Flex will be in charge of monthly team meetings and development of staff.

Essential Duties & Responsibilities:

Deliver oneonone assisted stretch sessions hrs/week minimum).

Including but not limited to:

Encourage and motivate clients throughout stretch sessions
Build StretchLab membership and retain current clientele
Ensure safety of clients in regards to proper stretch techniques and enforce StretchLab policies and safety rules
Handle member concerns when applicable
Field Intro sessions with prospective members
Assist sales associates and General Manager with studio tour and sales as needed
Maintain strong social media presence to client membership and retention
Clean and maintain all equipment in order to ensure it is available for client use at any given time

Leadership and Management responsibilities (10 hrs/week)

New Flexologist Onboarding (variable on hiring needs)
Practical interview
Preparation of employee prior to FTP (prework + handson practice)
Touch base after FTP to review strengths/weaknesses and provide coaching
Ongoing Quality Control (1:1 coaching with employees) conversion and member retention focus (12 hr/wk)
Flex Conversion <50% 1:1 monthly role play
Member Retention review member utilization per flex

Monthly Team Meeting

Lead Flex is training flex staff (2 hr/mo)
Continuing Ed stretching topics
Sales role playing

Job Task Analysis

Administration -

Observation of Flexologists and studio operations: observe the notetaking on ability of Flexologist to complete different components of stretch experience and ability to facilitate appropriate "ecosystem"
Evaluation and coaching of new Flexologists: emphasize Flexologists role in the complete stretch experience (hardskills, soft skills, technical skills) as they relate to clients' flexibility training program
Performance review for all Flexologists: complete quarterly meetings to establish strengths, opportunities for growth, and goals for each Flexologist
Continuing education: ability to develop and deliver coherent presentations for Flexologists/employees and other studio/franchise/corporate leadership
Collaborate with GM to create studio culture that aligns with StretchLab (5) Values and provide a support system for Flexologists to voice praise, concerns, and questions

Knowledge - Advanced anatomy and physiology

Foundational and some advanced understanding of injury and tissue recovery
Applied understanding of human biomechanics and associated theories
Foundational understanding of red flags and referral practices
Foundational and some advanced movement assessment understanding (MAPS)
Foundational understanding leadership and team development

Technical Skills

Experience and familiarity with a notetaking system for continuity of care/member experience
Competency with the creation/editing of presentations, spreadsheet(s) and document(s)
Advanced competency in ClubReady functions

Hard Skills