Small Business Unit Manager - Glen Allen, United States - Berkley

Berkley

Verified Company

Glen Allen, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Company Details:
Berkley Aspire is an operating unit of the W.R. Berkley Corporation (NYSE - WRB), a Fortune 500 global insurer founded in 1967.

Aspire underwrites excess & surplus lines insurance solutions across the United States for hard-to-place commercial risks.

Our direct to retail distribution strategy is unique, and we underwrite general liability, excess liability, property, and inland marine coverages.

Verticals we specialize in include construction/contractors, habitational/real estate, hospitality/special events, entertainment/amusements, and manufacturing/products liability.

Most of our customers are small to medium sized businesses and we operate in all 50 states and the District of Columbia.

At Aspire, we strive to make surplus lines insurance easy to understand and easy to navigate. We think big. We lean in and listen. We work hard. We are open to new ideas. We experiment and innovate. We take care of our customers and support our teammates.

And, if we do it right and stay true to our core principles, then we deliver profitable growth on a consistent basis.

We are an organization dedicated to an employee-centric company culture and a positively disruptive business model.

By thinking outside the box, we are making insurance a little more exciting and a little more fun.

Our home office is in Scottsdale, AZ. We also have offices in Cincinnati, OH, Richmond, VA, and Charlotte, NC. Our growing number of work-from-home teammates are located across the country.

We are always looking to add talented, motivated, and creative people to our team, so please reach out if you are interested in learning more about us.

Responsibilities:

Berkley Aspire is seeking a Small Business Unit Manager - this role can be located in any of our three offices on a four days in the office, one day remote schedule.

Our office locations are - Scottsdale, AZ, Richmond, VA, and West Chester, OH.

The Small Business Unit Manager will lead our Small Business Underwriting team to meet production and underwriting, profit and loss goals.

This individual will also coach and mentor their team in sales related, retail agency management in order to seek out and secure opportunities that drive surplus lines insurance products.

Specific Duties:

Responsible for all production and underwriting (profit/loss) results for the production underwriting team
Lead and coach the production underwriting team through an advanced understanding of underwriting guidelines, state regulations, facultative reinsurance placement and OFAC regulations
Conduct performance management duties including KPI analytics
Participate on projects and initiatives as assigned by leadership
Review claims activity, loss control survey, and inspection reports for compliance with existing policies, handling exceptions as required and recommending improvements
Provide support to ensure accurate and timely servicing of accounts
Collaborate with other departments to resolve issues
Lead delivery of appropriate customer service levels
Determine and lead delivery of training and development based on individual and unit needs
Coaches, develops and provides feedback to associates
Manage relationships with WR Berkley regional carriers and territory teams
Work to initiate and execute cross selling strategies
Assist the production underwriting team with development and execution of sound action plans to drive business from key agents
Monitor, track and analyze the effectiveness of agency partnerships to support course corrections and decision making.

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Qualifications:

BS/BA college degree preferred. The knowledge and skill levels acquired through undergraduate level studies especially in the areas of business administration, finance or marketing
Minimum of 8 years of P&C insurance industry experience
Surplus lines experience required
Required Residential P&C and Surplus Line License or able to obtain within 90 days of employment
Established retail agent relationships a plus
Strong business and financial acumen
Ability to effectively influence internal and external stakeholders
Ability to collaborate with crossfunctional teams
Demonstrated ability to build effective relationships
Demonstrated ability to manage multiple projects simultaneously
Advanced knowledge of insurance principles, rates, rules, forms, procedures, regulations, coverages and business processes
Ability to analyze complex administrative or business problems, evaluate alternatives, and make appropriate recommendations