Owner Management Coordinator - Chicago, United States - CVR Associates
Description
Responsible for being the link between Housing Choice Voucher Program participating owners and the Chicago Housing Authority. Acts as a liaison between HCV owners assisting them in navigating the program to assist in a positive partnership.Essential Duties:
- Reconcile the IRS penalty list provided by CHA and correct discrepancies on the vendor /owner record including TIN and vendor/owner payment discrepancies.
- Handles all inquiries from vendors with regard their Yardi account
- Process ownership/management and address changes associated with all HCV properties
- Identify issues and provide resolution on the Harris Bank reject list, which details all transactions either rejected or rerouted by Harris Bank as a component of the bimonthly check runs. Report and analyze each circumstance identified on the report to provide a solution to each case to report on the fees associated with the error.
- Create, consolidate and correct the vendor records to minimize duplicate entries.
- Enroll vendors in EFT, including placing and removing check holds, as well as follow up via phone with vendors not enrolled to prompt their enrollment.
- Provide outreach to owners/vendors whose mail has been returned.
- Other duties as assigned
Training & Experience:
- Associates degree; Bachelors degree preferred.
- Four (4) year of previous experience working with the public in a Housing Choice Voucher Program or similar program.
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Associate (preferred)
Experience:
- HCV: 2 years (preferred)
- Customer service: 2 years (preferred)
- Yardi: 2 years (preferred)
- Housing: 2 years (preferred)
Work Location:
In person
More jobs from CVR Associates
-
Housing Specialist
San Francisco, United States - 3 weeks ago
-
Inspection Supervisor
San Francisco, United States - 3 weeks ago
-
Program Coordinator
White Plains, United States - 3 weeks ago
-
Customer Service Specialist
White Plains, United States - 1 week ago
-
Instructional and Content Developer
Alpharetta, United States - 2 weeks ago
-
HCV Program Director
San Francisco, United States - 3 weeks ago