Customer Service Representative - Santa Fe Springs, United States - Plastic Connections, Inc.

Description

This CSR is a technical position that demands a detail-oriented individual who will be responsible for: tracking, planning, and communicating with different departments, salespeople, and management; meanwhile working alongside various entities.

As a CSR, you will coordinate with material requirements to ensure a controlled flow of approved materials timed to meet production requirements are fulfilled.

The position is also responsible for communicating with Production, Accounting, and Sales as well. You will also be communicating to multiple levels of employees and management. The position requires consistent accuracy and the utmost integrity.

Responsibilities include but are not limited to:

• Receive incoming calls
• Answer basic customer service questions
• Process basic orders
• Maintain proficiency with computer/internet skills,
• Data entry terminal and other common office equipment and software
• Follow company policies and procedures
• Interacting with Freight Companies
• Present a professional image at all times to customers and vendors
• Perform other duties as assigned.

Qualifications:

• AA/BA College Degree is a Major Plus
• Strong Math skills is mandatory
• Strong analytical and problem-solving skills
• Strong Microsoft product skills
• High level of integrity and honesty
• Self-motivated
• Positive and proactive personality

Benefits:

• Health, Dental, and Vision
• PTO
• Sick Leave
• 401(k)

Aggressive Vacation Package


MUST successfully complete a post offer physical, drug screening, and reference check are required
Plastic Connections requires all applicants to undergo a background verification process prior to commencing employment with the company.

Employment with Plastic Connections is contingent on the satisfactory completion of a pre-employment background check which may include drug screening.

Plastic Connections is a "at-will" employment and is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

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Pay:
From $19.50 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (preferred)

Ability to Commute:

• Santa Fe Springs, CA required)

Work Location:
In person