Dental Front Desk and Billing/insurance - Mesa, United States - Dentistry for Children
Description
Job Overview:
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guest, ensuring all necessary information is obtained
- Answer phone calls and respond to inquiries, providing accurate information about our services
- Process guest checkins and checkouts efficiently
- Handle guest requests, concerns, and complaints promptly and professionally
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and maintaining records
- Collaborate with other departments to ensure guest satisfaction
- Follow all company policies and procedures to ensure a safe and secure environment for guests and staff
Skills:
- Excellent communication skills, both verbal and written
- Strong customer service orientation with the ability to handle difficult situations with tact and diplomacy
- Proficient in using computer systems
- Knowledge of dental office procedures, including coding, billing, collections, terminology, records management
- Ability to multitask and prioritize tasks effectively in a fastpaced environment
Job Types:
Full-time, Part-time
Pay:
From $18.00 per hour
Experience:
- Dental office: 1 year (preferred)
Ability to Commute:
- Mesa, AZ required)
Work Location:
In person
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